TLDR: The Wholesale Group has collaborated with ShopAI to launch ‘Jake AI,’ a new conversational artificial intelligence tool. This innovation aims to fundamentally change how the group’s 255+ independent wholesale members and supplier partners access and leverage data for enhanced business intelligence and decision-making, moving beyond traditional, complex analytical tools.
The Wholesale Group, an enlarged buying group formed by the combination of Confex and Fairway Foodservice, has announced a significant technological advancement with the introduction of ‘Jake AI.’ Developed in partnership with the startup ShopAI, Jake AI is a conversational artificial intelligence tool designed to revolutionize data access and utilization for the group’s extensive network of over 255 independent wholesale members and their supplier partners.
Tom Gittins, Joint Managing Director at The Wholesale Group, emphasized the strategic importance of this launch, stating, “The wholesale industry has always been built on relationships, data, and quick decision-making, and with Jake AI, we’re taking this a step forward.” He further elaborated on the transformative nature of the tool: “Jake represents a fundamental shift in how our wholesale members can access and utilise their data. Unlike traditional business intelligence tools that require technical expertise, due to its advanced modern language models, it can be used conversationally to make it easier than ever before.”
Jake AI’s core strength lies in its intuitive, conversational interface, which removes technical barriers, allowing any team member to access sophisticated business intelligence through natural language queries. Members and suppliers can pose questions such as ‘What’s driving the margin decline in frozen foods this quarter?’ and receive immediate, actionable insights that previously would have demanded hours of manual analysis. The tool’s capabilities extend to analyzing market trends, identifying promotional opportunities, and correlating sales patterns across the entire network of members, providing a collective intelligence that individual wholesalers might not achieve alone.
Ilann Hepworth of ShopAI highlighted the forward-thinking nature of this collaboration, stating, “This technological advancement positions The Wholesale Group far ahead of traditional wholesale models.” He added, “The future of wholesaling isn’t about replacing human expertise with artificial intelligence, it’s about creating intelligent partnerships that amplify human capability.” Hepworth also underscored Jake’s unique selling proposition: “What sets Jake apart from other AI tools is its conversational interface which removes technical barriers, enabling any team member to access sophisticated business intelligence through natural conversation.”
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Beyond data retrieval, Jake AI’s reasoning capabilities are hyper-focused on specific trading data, delivering precision in wholesale industry insights. It can generate sales proposals, marketing plans, and joint business plans on demand, all within seconds. The tool integrates seamlessly with existing systems, creating a unified intelligence layer that democratizes access to critical business information. This partnership marks a significant step for The Wholesale Group in setting new standards for the wholesale industry, ensuring its members and suppliers remain competitive in an increasingly complex marketplace.


