TLDR: Ant Digital Technologies (Ant DT) unveiled its full-scenario AI solutions at Hong Kong FinTech Week on November 3, 2025. The offerings, including the Agentar large-model agent platform, AI security platform ZOLOZ, and AI-driven mobile banking solutions, aim to help financial institutions and enterprises globally enhance growth, innovate customer experiences, and strengthen risk management in the AI era. The company highlighted significant improvements in marketing effectiveness and mobile banking conversion rates through its AI deployments.
HONG KONG – November 3, 2025 – Ant Digital Technologies (Ant DT) made a significant announcement at Hong Kong FinTech Week, unveiling its comprehensive suite of full-scenario AI solutions to a global audience. The showcased innovations are designed to empower financial institutions and enterprises worldwide, accelerating growth, fostering customer experience innovation, and bolstering risk posture in the rapidly evolving AI landscape.
The core of Ant DT’s full-scenario AI offering integrates end-to-end capabilities, encompassing large-model agents like Agentar, advanced knowledge engineering, robust data governance, and full-stack risk control mechanisms.
In the realm of risk management, Ant DT addressed the emerging threats posed by generative AI, particularly Deepfake attacks. Its AI security and risk platform, ZOLOZ, is engineered to deliver millisecond-level fraud detection and protection, ensuring robust security for enterprise customers and their assets. The eKYC solution from ZOLOZ is already actively serving several local partners in Hong Kong.
For business growth, Ant DT introduced its AI marketing agent, which leverages intelligent data analysis to generate personalized marketing strategies aligned with specific business objectives. A notable deployment in a banking institution demonstrated an approximate 20% improvement in marketing effectiveness compared to traditional campaign approaches.
Enhancing customer experience is another key focus, with the company’s AI mobile banking solutions pioneering a ‘conversation-as-a-service’ model. This allows customers to interact using natural language to request services, with the AI assistant providing real-time responses and completing transactions such as transfers, repayments, and pension inquiries. Early results from Bank of Shanghai indicated a 10% increase in mobile-banking conversion rates and a significant boost in user satisfaction.
The adoption of AI in the financial sector is rapidly expanding, with data from the Hong Kong Monetary Authority (HKMA) revealing that over 75% of banks in Hong Kong had integrated AI into their operations by 2025.
Ant Digital Technologies is actively fostering collaborations and sharing its AI innovations globally. In October, the company was selected to join the HKMA’s Generative AI Sandbox as a technology partner. Furthermore, in July, Ant DT established a strategic partnership with The Hong Kong Polytechnic University (PolyU) to jointly create an AI and Web3 Lab. To date, Ant Digital Technologies has extended its services to over 100 financial institutions both in Hong Kong and internationally.
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Eric Jing, Chairman of Ant Group, emphasized the transformative potential of artificial intelligence and blockchain in reshaping financial services. He noted that the financial services industry is inherently data-rich and language-intensive, with product services being abstract, complex, and credit-based, heavily relying on language for communication and delivery across all financial domains. Jing also projected that future AI agents would increasingly interact directly with customers.
