TLDR: Wolters Kluwer is at the forefront of integrating Artificial Intelligence into tax and accounting, launching its ‘Expert AI’ capabilities across the CCH Axcess suite. This initiative aims to transform firms from compliance-focused to advisory-driven, offering faster answers, automated workflows, and explainable automation. With 72% of professionals already using AI weekly, the company emphasizes human-centric, transparent, and data-driven AI to enhance efficiency, risk management, and client value.
Wolters Kluwer is spearheading a significant transformation in the tax and accounting industry with the introduction of its purpose-built ‘Expert AI’ capabilities, seamlessly integrated into its trusted CCH solutions. This strategic move, highlighted in recent announcements and discussions, is designed to deliver faster answers, connected workflows, and explainable automation, enabling firms to operate smarter and achieve more confident outcomes.
The ‘Expert AI’ is now embedded across the comprehensive CCH Axcess suite, unifying intelligence across critical areas such as tax, audit, and firm management. This integration is set to redefine the client-firm experience, empowering accountants to transition from traditional compliance roles to strategic advisory positions, confidently scaling into an AI-driven future.
The adoption of AI in the profession is rapidly accelerating. Recent research indicates that a substantial 72% of professionals utilize AI weekly, with over a third engaging with it on a daily basis. This widespread adoption underscores AI’s proven ability to help firms work smarter.
Key benefits of embracing Wolters Kluwer’s AI solutions include enhanced data analysis, which allows for the rapid and accurate processing of vast data volumes, yielding actionable insights for compliance, risk management, and financial forecasting. This, in turn, facilitates quicker, more informed decision-making. Furthermore, AI increases efficiency by streamlining and automating manual and repetitive tasks, from data entry to complex research. It also bolsters proactive risk management, helping firms maintain compliance and detect anomalies or fraud by identifying unusual patterns in financial data. Critically, by offloading routine tasks, AI frees up professionals’ time to focus on strategic, value-add client opportunities, such as account management and consultancy.
Wolters Kluwer emphasizes a human-centric approach to AI, ensuring solutions are transparent, auditable, and built upon trusted data sources with robust privacy measures. This commitment ensures that professionals can leverage AI with confidence in its accuracy and safety. The company has been incorporating machine learning into its products for over a decade and continues to integrate new AI technologies.
The firm recently showcased its latest AI-enabled capabilities at the 20th annual CCH Connections: User Conference, held in Las Vegas, Nevada, from October 20 to 23, 2024. The event, attended by over 1,400 tax, accounting, and auditing professionals, featured discussions on strategies for leveraging advanced technologies to meet client needs and drive firm growth.
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Wolters Kluwer Tax & Accounting CEO Jason Marx stated, ‘This moment in time is our collective opportunity to reinvent the profession. Wolters Kluwer has a long and successful history of developing human-centred, AI solutions that solve our customers’ toughest challenges. We continue to advance our powerful CCH Axcess platform to elevate firm intelligence, providing critical insights into client needs, regulatory changes, and firm operations.’ Looking ahead, the 2025 conference is scheduled to take place at the San Diego Waterfront Hotel from October 20 to 23, 2025.
