TLDR: Quick Custom Intelligence (QCI), a prominent provider of casino management solutions, has reacquired VizExplorer. This strategic move aims to integrate VizExplorer’s client base into QCI’s AI-powered Enterprise Platform, enhancing data-driven operations and real-time analytics for the gaming and hospitality industries.
Quick Custom Intelligence (QCI), a leading innovator in casino management solutions, has announced the reacquisition of VizExplorer, a significant move poised to reshape the landscape of data analytics in the gaming and hospitality sectors. The reacquisition, confirmed by multiple sources, including QCI’s own news releases, aims to seamlessly integrate VizExplorer’s extensive client base into QCI’s advanced Enterprise Platform.
QCI is renowned for its AI-powered platform, which provides real-time analytics and tools for player development, marketing, and gaming operations. This reacquisition is expected to further enhance QCI’s capabilities, allowing for more comprehensive data-driven decision-making across a broader spectrum of casino resorts. The QCI Enterprise Platform is currently utilized by over 250 casino resorts across North America, Australia, New Zealand, Canada, Latin America, and The Bahamas.
The move follows a series of transitions where former VizExplorer clients, such as Delaware Park and Great River Entertainment, have already migrated to QCI’s platform, highlighting a growing trend towards QCI’s integrated solutions. Melissa Chiaurro, who previously served as President of VizExplorer, is now the Vice President of Business Development at Quick Custom Intelligence, indicating a unified vision for the future.
Dr. Ralph Thomas, CEO of QCI, has expressed enthusiasm for the expanded reach and enhanced capabilities this reacquisition brings. The integration is expected to streamline operations, optimize performance, and elevate guest experiences through superior analytics and real-time operational insights. QCI’s commitment to innovation is further underscored by its development of the QCI AGI Platform, an artificial intelligence platform designed for the gaming and hospitality industries, and the use of ‘Jarvis,’ a Generative AI COO, for internal operational management.
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This reacquisition solidifies QCI’s position as a data activation powerhouse, poised to fuel growth with an expanded product suite and a unified approach to casino intelligence.


