TLDR: Henry Schein One, a global leader in dental technology, has announced a strategic partnership with Amazon Web Services (AWS) to integrate generative AI (GenAI) across its dental platforms. This collaboration aims to transform global dentistry by enhancing patient care, clinical efficiency, and practice performance through AI-powered solutions.
AMERICAN FORK, Utah – November 3, 2025 – Henry Schein One, a prominent global provider of dental technology, today unveiled a groundbreaking partnership with Amazon Web Services (AWS), recognized as the world’s most comprehensive and widely adopted cloud platform. This strategic alliance is set to integrate AWS’s advanced generative AI (GenAI) technologies across Henry Schein One’s extensive platform, which includes leading solutions such as Dentrix, Dentrix Ascend, and Dentally. The collaboration marks a significant step towards ushering in a new era of AI-powered dentistry.
At the heart of this partnership is Henry Schein One’s ambitious global AI strategy, a multi-layered initiative designed to fundamentally transform how dental professionals manage their practices and deliver patient care. The company’s overarching goal is to establish the world’s first AI-augmented practice management system, effectively unifying tools and workflows that have traditionally operated in isolation. By natively embedding AI across every stage of the dental journey – from appointment booking and imaging to payment processing and treatment presentation – the initiative aims to eliminate friction and significantly improve patient outcomes.
Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One, emphasized the transformative potential of this collaboration, stating, “This collaboration represents a pivotal moment for dentistry. Cutting-edge AI is finally meeting clinical expertise. We’re not just improving workflows — we’re reimagining how dental care is delivered, documented, and optimized around the world. Our vision is to create an AI-first ecosystem that supports every aspect of care — from diagnostics to documentation, from claims to patient engagement — integrating intelligence into the core of every experience. This is the future of dentistry: connected, efficient, and profoundly human.”
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The integration of GenAI is expected to yield numerous benefits for dental practices and patients alike. Key advancements include a real-time documentation assistant that leverages AI to capture and summarize patient interactions, and voice-activated perio charting, enabling hands-free operation for dental professionals. These innovations are designed to streamline administrative tasks, allowing dental teams to focus more on patient care rather than managing complex processes. The partnership also underscores a commitment to building secure, regulatory-compliant, and interoperable systems, ensuring data privacy while leading the industry in technological advancement.
