TLDR: Hang Seng Indexes Company and Cyberport have successfully implemented their first Generative AI (Gen-AI) use case from the Index Innovation Lab. This pioneering solution, developed in collaboration with INF Hong Kong, significantly boosts the efficiency and accuracy of free-float adjusted factor (FAF) calculations across the Hang Seng Family of Indexes, marking a significant advancement in Hong Kong’s financial technology landscape.
Hong Kong, November 5, 2025 – In a significant stride for financial technology, Hang Seng Indexes Company and Cyberport have announced the successful adoption of the first Generative AI (Gen-AI) use case from their joint Index Innovation Lab. This groundbreaking initiative, established in 2024 by Hang Seng Bank and Cyberport, aims to foster innovation within index operations.
The newly implemented Gen-AI solution is specifically designed to enhance the calculation of the free-float adjusted factor (FAF), a critical component in determining the percentage of publicly tradable shares of a listed company. This marks the first instance of a Gen-AI solution being applied directly within Hang Seng Indexes Company’s core index calculation processes, promising a substantial improvement in data processing efficiency.
Through the Index Innovation Lab, Hang Seng Indexes Company actively engaged with over 200 innovators from Cyberport’s extensive network. This collaborative environment led to the co-development of the Gen-AI solutions with INF Hong Kong, a prominent Cyberport community member. The successful integration of this technology extends across the entire Hang Seng Family of Indexes, including the flagship Hang Seng Index, the Hang Seng China Enterprises Index, and the Hang Seng TECH Index.
Gilbert Lee, Executive Chairman of Hang Seng Indexes Company, expressed his enthusiasm for this milestone. “We are proud to introduce Gen-AI into our index calculation, further advancing our innovation journey,” Lee stated. “Through the partnership between Hang Seng Bank and Cyberport, Hang Seng Indexes Company has adopted the latest technology, in order to reinforce our role as a cornerstone of the Hong Kong’s financial market, further enhancing market transparency and liquidity. This innovative solution demonstrates our continued commitment to progress.”
The broader partnership between Hang Seng Bank and Cyberport, initiated in 2021 and expanded in 2024, focuses on several key areas, including index innovation, SME digital transformation, green finance, and talent nurturing. This collaboration underscores Hong Kong’s ambition to solidify its position as an international innovation and technology hub.
Dennis Wong, Executive Director and Head of Technology at Hang Seng Indexes Company, further elaborated on the practical applications of AI, discussing its role in addressing industry pain points and showcasing successful commercial use cases during a panel discussion at the Hong Kong FinTech Week 2025.
Also Read:
- Hong Kong Monetary Authority Reports Strong Initial Success in Generative AI Sandbox for Banking Sector
- Ant Digital Technologies Showcases Comprehensive AI Solutions at Hong Kong FinTech Week
The successful deployment of this Gen-AI use case is a testament to the power of public-private partnerships in driving technological adoption and innovation within the financial sector, setting a new benchmark for efficiency and accuracy in index management.
