TLDR: EIS, a prominent cloud-native core platform provider for the insurance industry, has launched CoreGentic. This significant expansion embeds AI, agentic orchestration, and natural-language control directly into its flagship OneSuite platform, promising to revolutionize agility, reduce operational costs, and accelerate complex processes for insurers.
San Francisco-based EIS, a leading cloud-native core platform provider established in 2008, has announced a major enhancement to its flagship offering, EIS OneSuite™. The new layer, dubbed CoreGentic™, integrates advanced artificial intelligence (AI) and agentic orchestration capabilities directly into the core of the platform, alongside natural-language controls. This strategic move is set to deliver an ‘exponential leap forward in agility’ for insurance companies, enabling them to configure, operate, and adapt their systems with unprecedented speed and efficiency, while simultaneously lowering the cost and risk associated with change.
Mike Dwyer, CTO of EIS, emphasized the transformative potential of this integration, stating, “Legacy systems make change slow, costly, and risky. By embedding AI, agentic orchestration, and a domain knowledge base at the core, insurers can make safe changes in days rather than months, improving agility, cost, and customer experience.” CoreGentic is designed to infuse intelligence throughout the core platform, automating routine tasks and coordinating intricate processes across the entire insurance lifecycle. Crucially, this is achieved with human oversight on all actions, ensuring that changes remain contextual, compliant, and secure. The platform’s open, modular, and event-driven architecture further facilitates the application of AI across various products and operational areas.
EIS highlights several practical applications of CoreGentic’s embedded AI. These include empowering business analysts to launch or update products in days with AI assistance, accelerating actuarial analysis and underwriting cycles through AI-assisted rating, automating common policy changes via natural-language directives, and streamlining claims intake with guided first notice of loss and fraud triage.
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Dwyer further elaborated on the impact, noting, “With CoreGentic, we’ve moved intelligence from the edge of the system into its very heart. That means business teams can respond to change, launch products, update rules, and automate workflows in hours instead of months, while every action remains contextual, compliant, and safe. It’s not just faster, it’s a new level of agility and trust that enables insurers to grow, adapt, and serve their customers with confidence in the AI era.” This development positions EIS OneSuite as a complete agentic AI platform for insurance, turning AI from a theoretical concept or a ‘suggestion machine’ into a practical tool that drives significant work and helps insurers achieve their goals.
