TLDR: Qualtrics has achieved both ISO IEC 42001:2023 certification, the world’s first international standard for responsible AI system design, and FedRAMP High authorization for its AI capabilities. These certifications validate Qualtrics’ commitment to the highest standards of security, privacy, and ethical practices in AI, providing organizations with confidence to accelerate their AI transformations.
PROVO, Utah and SEATTLE – September 3, 2025 – Qualtrics, a leader in experience management (XM), today announced it has been awarded two significant security certifications for its Artificial Intelligence (AI) systems: ISO IEC 42001:2023 and FedRAMP High authorization. These achievements underscore the company’s dedication to maintaining the highest standards of security, privacy, and ethical practices in the design, development, and deployment of AI.
The ISO IEC 42001:2023 certification marks Qualtrics as one of the first organizations globally to meet this new international standard for responsible AI. This certification provides critical third-party validation of Qualtrics’ robust frameworks and governance for AI across its Experience Management Platform®, ensuring trust for all industries adopting AI.
In parallel, Qualtrics has also secured FedRAMP High authorization for its AI capabilities within the Qualtrics Experience Management Platform. This is the U.S. Government’s most stringent security standard for cloud products and services, placing Qualtrics among an elite group of companies capable of delivering AI solutions at this rigorous level.
Assaf Keren, Chief Security Officer at Qualtrics, emphasized the importance of these certifications, stating, “Trust is the foundation of AI. That’s why we’ve secured both ISO 42001, the global standard for responsible AI, and FedRAMP High, the U.S. government’s top-tier security approval. For our customers, this means one simple thing: you can deploy Qualtrics AI on your most critical projects with absolute confidence, knowing your data is protected by the highest standards of security and ethics.”
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These dual certifications are expected to provide organizations across various sectors with unparalleled confidence to innovate and achieve impact using Qualtrics AI, with the assurance that their AI initiatives are built responsibly and securely. Qualtrics continues to enhance its security posture to meet the evolving needs of organizations in the rapidly advancing AI landscape.
