TLDR: Wingie Enuygun, a leading online travel marketplace, has launched the world’s first travel-focused Model Context Protocol (MCP) server, enabling AI models to directly interact with its comprehensive travel services. Complementing this, the company introduced ‘Wingie Talkie,’ an AI speech-to-speech engine providing real-time multilingual customer support, significantly enhancing global traveler experience and operational efficiency.
Wingie Enuygun, recognized as the Middle East and North Africa’s fastest-growing online travel marketplace, has unveiled a groundbreaking strategy centered on artificial intelligence and multilingual capabilities to revolutionize the global travel experience. The company has launched the world’s first travel-focused Model Context Protocol (MCP) server, a pioneering system that seamlessly integrates its entire travel suite—including flights, hotels, car rentals, and bus services—into a single platform accessible by AI models.
Accessible via mcp.enuygun.com, this innovative server allows various AI models, such as Claude, and is designed for compatibility with other large language models (LLMs) like ChatGPT and Gemini, to directly interact with Wingie Enuygun’s live travel infrastructure. Hakan Kanar, CTO of Wingie Enuygun Group, articulated the vision behind this development, stating, “With mcp.enuygun.com, we’ve unlocked our travel infrastructure for AI. Whether it’s a language model or an independent agent, AI can now interact with our MCP server to execute operations directly on our platform. This creates a seamless connection between intelligent models and real-world travel services.”
Further enhancing its commitment to global accessibility, Wingie Enuygun has introduced ‘Wingie Talkie,’ an AI speech-to-speech engine designed to provide real-time multilingual support. This innovative tool addresses a long-standing challenge for global travel brands by enabling Turkish-speaking agents to converse with travelers in their native languages without the need for separate language desks. Currently, Wingie Talkie handles 10% of all inbound calls, resolving thousands of queries each month across five live languages, with plans to expand to 19 languages within the year. The company reports that this AI-powered solution automates 30% of after-sales queries and saves an impressive 3,231 agent-hours every month.
Wingie Enuygun’s embrace of AI extends to its internal operations, with 40% of its production code now being written with generative artificial intelligence. The company serves 18 million app users across more than 165 countries and attracts approximately 200 million visitors annually to its platform, which is available in 19 languages and employs over 400 people.
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This strategic move by Wingie Enuygun aims to bridge critical market gaps, including language barriers, latency in customer service, and rising operational costs, at a time when global travel has rebounded to 103% of pre-pandemic volumes. Looking ahead, Wingie Enuygun plans to further expand Wingie Talkie’s real-time translation capabilities and soon launch ‘Wegbot,’ an AI-powered solution for end-to-end trip planning through multilingual chat. Continuous MCP upgrades are also anticipated, allowing partners to integrate their own AI agents, thereby transforming Wingie Enuygun’s infrastructure into an open platform that blurs the lines between travel inspiration, booking, and service.
