TLDR: TTEC Digital, a division of TTEC Holdings Inc., has been awarded the 2025-2026 Microsoft AI Business Solutions Inner Circle award, marking its tenth consecutive year of receiving this prestigious recognition. This honor places TTEC Digital among Microsoft’s elite global partners, acknowledging its exceptional sales achievements and pioneering innovation in AI-powered customer experience (CX) solutions.
AUSTIN, Texas – September 25, 2025 – TTEC Digital, a prominent division of TTEC Holdings Inc. (NASDAQ:TTEC), a global leader in customer experience (CX) technology and services, proudly announced today its selection for the 2025-2026 Microsoft AI Business Solutions Inner Circle award. This marks a significant milestone for the company, as it is the tenth consecutive year TTEC Digital has achieved this esteemed recognition, solidifying its position in the top echelon of Microsoft’s worldwide network of AI Business Solutions partners.
The Inner Circle award is a testament to TTEC Digital’s outstanding sales performance and its relentless commitment to innovation, particularly in the realm of AI-enabled customer experience solutions. This consistent recognition underscores the company’s deep expertise and successful deployment of transformative technologies that drive tangible business outcomes for clients globally.
Membership in the Microsoft Inner Circle offers TTEC Digital exclusive opportunities for strategic collaboration. These include direct engagement with Microsoft senior leaders, participation in discussions about future roadmaps and plans, fostering strong executive connections, and sharing best practices with fellow Inner Circle partners. This collaborative environment is designed to further accelerate innovation and market leadership.
Peter Jensen, Microsoft AI Business Solutions Lead in Enterprise Partner Solutions, emphasized the critical role of Inner Circle partners. “Inner Circle partners are at the forefront of delivering transformative business outcomes. They empower organizations to reimagine productivity and unlock value, through Microsoft Copilot, Dynamics 365, and Power Platform,” said Jensen. This highlights TTEC Digital’s contribution to leveraging Microsoft’s powerful AI and business application platforms to create significant value for enterprises.
Dave Seybold, CEO of TTEC Digital, expressed his gratitude and pride in the achievement. “TTEC Digital is honored to be recognized with Inner Circle status for the tenth consecutive year in a row. This recognition is a testament to our longstanding collaboration with Microsoft and our shared commitment to transforming business outcomes through AI innovation,” stated Seybold. He further elaborated on the company’s mission, adding, “Together with Microsoft, we’re helping industry leaders reimagine customer engagement by combining strategic insight with cutting-edge technology. With AI at the core of our solutions, we’re accelerating outcomes and expanding our impact for clients around the world.”
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Ross Lotharius, Global Leader, Microsoft Practice at TTEC Digital, reiterated the company’s dedication. “TTEC Digital is proud to be one of the Microsoft Inner Circle partners fully dedicated to AI-enabled customer experience transformation,” Lotharius affirmed. This commitment positions TTEC Digital as a key player in shaping the future of customer interactions through advanced artificial intelligence.
