TLDR: Startek® has been awarded a Silver Stevie® Award in the Customer Service Solution category at the 22nd Annual International Business Awards® for its innovative Startek® Generative AI platform, recognized for significantly enhancing customer experience through accelerated resolution and personalized interactions.
DENVER, August 21, 2025 – Startek®, a global leader in customer experience (CX) solutions, proudly announced today that it has received a prestigious Silver Stevie® Award in the Customer Service Solution category at The 22nd Annual International Business Awards®. This accolade recognizes Startek’s pioneering Startek® Generative AI platform, an enterprise-grade solution designed to revolutionize customer service operations.
The Startek® Generative AI platform is engineered to accelerate resolution times, enhance personalization, and empower customer service agents with real-time guidance across both voice and digital channels. The platform is built for seamless integration with existing CX technology stacks, enabling brands to scale consistent service quality while simultaneously reducing operational effort and improving overall customer outcomes.
Abhinandan Jain, Chief Digital Officer at Startek, commented on the achievement, stating, “Winning the Silver Stevie for customer service solution reflects how a human-centric approach to intelligent technology delivers measurable impact. With Startek Generative AI, the technology supports people—empowering agents with real-time guidance and giving customers faster, more accurate answers. The result: higher first-contact resolution and CSAT, shorter handle times and lower cost to serve. Our priority is responsible, enterprise-ready innovation that scales empathy and performance.”
The winners of the Stevie Awards were determined by the average scores of over 250 executives from around the world, who participated in the rigorous judging process conducted between May and July. The International Business Awards are globally recognized as the world’s premier business awards program, attracting nominations from organizations and individuals across 78 nations and territories in 2025.
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Maggie Miller, President of the Stevie Awards, congratulated the winners, remarking, “The 2025 International Business Awards have set a new benchmark for excellence. Our winners have demonstrated remarkable ambition and achievement in reaching their goals. We congratulate them on their well-earned recognition and look forward to honoring them on stage in Lisbon on 10 October.”
