TLDR: The 2025 RTIH Innovation Awards have announced their AI category finalists, including prominent companies like Sodaclick, WorkJam, and Trigo. These awards celebrate global technological advancements in retail, particularly focusing on artificial intelligence projects that have demonstrated significant impact and scalability.
The Retail Technology Innovation Hub (RTIH) has unveiled the highly anticipated shortlist for its 2025 Innovation Awards, with Sodaclick, WorkJam, and Trigo leading the pack of finalists in the Artificial Intelligence (AI) UK and Rest of World categories. The announcement, made on September 26, 2025, follows a record number of entries, reflecting the continued resilience and dynamism within the retail sector amidst challenging times.
The ‘AI Innovation’ award specifically recognizes projects that have moved beyond the proof-of-concept stage, successfully scaling and delivering tangible results across the omnichannel retail landscape. This year’s finalists showcase a diverse range of AI applications transforming various aspects of retail operations and customer experience.
WorkJam, for instance, has been recognized for its AI-powered digital workplace solution, which has revolutionized training and engagement at Priceline Pharmacy, Australia’s largest health and beauty retailer. Previously, Priceline Pharmacy relied on 470 managers to disseminate updates to over 8,000 staff. By deploying WorkJam, the retailer implemented direct, mobile-first communication and learning. The launch of their ‘Pink Pathway’ onboarding and training program yielded impressive results within just nine months, including 107,000 e-learnings, 1.6 million minutes of learning, 259,000 assessments, and the elimination of over 200,000 emails.
Other notable companies and their AI contributions highlighted in the context of these awards include Amperity, founded on the vision to help brands convert complex customer data into business value. Amperity utilizes patented AI-powered technology to unify fragmented customer data, creating comprehensive customer profiles. Additionally, Kindred, which operates the world’s largest database of coupon/promo codes, demonstrates another facet of AI’s application in retail.
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The finalists’ submissions are now under review by an independent judging panel, who will determine the winners. The prestigious 2025 RTIH Innovation Awards ceremony is scheduled to take place on Thursday, October 16th, at The HAC in Central London, where the victors will be announced.
