TLDR: Shippeo has launched ‘Shippeo AI’, an intelligent layer integrated across its real-time transportation visibility (RTTV) platform. This new offering aims to transform visibility data into instant, intelligent actions, helping supply chain organizations resolve issues faster and improve performance. The launch, announced at the Visibility Now! conference, also includes enhancements to eCMR, Air Visibility, Finished Vehicle Logistics (FVL), and overall user experience.
PARIS & CHICAGO – Shippeo, a leading provider of real-time transportation visibility (RTTV), today announced the launch of ‘Shippeo AI’ at its annual Visibility Now! conference. This innovative intelligent layer is designed to empower global supply chains by converting trusted visibility data into immediate, intelligent actions.
The new AI layer is built upon Shippeo’s highly accurate, SLA-backed transportation visibility data, ensuring reliable insights for critical decision-making. Shippeo AI offers two primary interfaces to cater to different user needs. For immediate operational queries, such as ‘Why don’t I have an ETA?’, users can utilize ‘Sidekick’ from anywhere within the Shippeo platform. For in-depth analysis and performance improvement, ‘Workspace’ provides interactive tools to uncover root causes of disruptions and suggest improvements, like comparing data quality across carriers.
At the heart of Shippeo AI is the ‘Agent Library’, a collection of specialized AI agents. These agents leverage Shippeo’s extensive data to perform high-value tasks, such as providing instant, detailed shipment statuses, diagnosing road data gaps, and identifying corrective actions. Shippeo’s Chief Product Officer, Anand Medepalli, emphasized the company’s focus on ‘Useful AI’, stating, ‘We know the majority of supply chain organizations have yet to achieve measurable ROI from their AI initiatives. This is why we’re resolutely focused on delivering ‘Useful AI’. Shippeo AI transforms the trusted visibility data you rely on into confident, intelligent action. It helps your teams move faster when they’re under pressure and focus their expertise where it matters most, so they can ultimately be more productive.’ The company also indicated that future agents would move beyond insights to suggest autonomously-executed actions, blending human judgment with AI capabilities.
In addition to Shippeo AI, the company unveiled several other product enhancements at the conference. These include an all-new eCMR (Electronic Consignment Note) system to simplify compliance and replace paper processes with real-time data, an expansion of Air Visibility to provide end-to-end tracking for air shipments, and deepened control in Finished Vehicle Logistics (FVL) with enhanced Roll-on/Roll-off (RoRo) visibility and an in-app Vehicle Damage Report. The platform’s user experience has also been improved with a new Global Map offering a 360° view of logistics operations and enhanced ETA displays for clearer context and proactive decision-making.
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Shippeo, recognized as a global leader in RTTV, guarantees success through contractual SLAs and integrates with over 228,000 carriers and 1,100 TMS, telematics, and ELD systems. The platform processes 100 million shipments annually across various transportation modes, serving global brands in over 150 countries.
