TLDR: Rewst has unveiled significant AI-powered enhancements to its RoboRewsty Intelligent Assistant, designed to empower Managed Service Providers (MSPs) and their clients. These new features, announced at the annual FLOW conference, include natural language workflow generation, real-time Jinja Co-Pilot assistance, automated log reviews, and the introduction of the Model Context Protocol (MCP) Server and Trigger, aiming to streamline automation and foster autonomous service delivery.
Rewst, a leading automation platform vendor for Managed Service Providers (MSPs), has announced a major update to its RoboRewsty Intelligent Assistant, integrating a comprehensive suite of new AI-powered capabilities. Unveiled at the company’s recent annual FLOW conference, these enhancements are set to revolutionize how MSPs and their customers interact with automation, making it more accessible, faster, and scalable.
Initially launched in 2024 to provide foundational capabilities for documenting workflows, RoboRewsty has evolved into a proactive co-pilot supporting the entire automation lifecycle. The latest additions embed contextual AI throughout the Rewst platform, enabling users to build, troubleshoot, and refine workflows using natural language.
Key new features include:
Build a Workflow: Users can now instantly generate complete workflow drafts from simple natural language prompts, with all required steps, logic, and parameters automatically included within the Workflow Builder.
Jinja Co-Pilot: This provides real-time assistance for writing, editing, and debugging Jinja expressions, translating plain English into functional code and offering syntax suggestions and validation on the fly.
Results Insights: When workflows encounter issues, RoboRewsty can review logs, identify likely failure points, and suggest solutions, significantly speeding up troubleshooting.
Model Context Protocol (MCP) Server: This new component offers AI agents a secure, structured interface to interact with Rewst automations, allowing them to discover, reason about, and execute tasks autonomously.
MCP Trigger: Complementing the MCP Server, this enables external AI tools, such as large language models like ChatGPT or Claude, to initiate Rewst workflows via a lightweight API.
Aharon Chernin, Founder and CEO of Rewst, emphasized the strategic importance of this release. “This new release expands RoboRewsty’s role to support the entire automation lifecycle and is a direct response to how Rewst’s partners are evolving,” Chernin stated. He added, “As more MSPs embrace automation, they are looking for ways to scale – without adding complexity or headcount. These additions are designed to lower the barrier to entry for new users while giving advanced users powerful, AI-assisted capabilities to move faster. It is all about helping MSPs do more with less friction.”
Chernin highlighted that many of these features were directly requested by partners and customers. “Many partners told us they wanted to ‘just describe what they wanted’ and have the platform build it. Others needed help debugging workflows and quickly pinpointing issues. Our team took that input and developed AI capabilities that remove friction across the board – from workflow creation to real-time issue resolution and documentation support.”
The ultimate goal, according to Chernin, is to bring MSPs closer to autonomous service delivery, where AI agents and automations work in tandem to resolve issues, reduce response times, and free up staff for higher-value work. He noted, “AI tools… can now trigger workflows, inspect available actions, and reason based on current org context. That unlocks a whole new layer of automation where agents do not just suggest next steps – they execute them.”
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The new RoboRewsty features and the MCP Server are slated for a phased rollout, commencing in September and continuing throughout the fourth quarter of the year.
