TLDR: Pipefy, a leading process automation and AI platform, has announced the launch of its new generation of AI Agents, Agents 2.0, alongside enhanced Intelligent Document Processing (IDP) capabilities. These innovations aim to significantly improve workflow automation, data extraction precision, and operational efficiency for businesses globally, building on a reported 500% growth in AI usage among its customer base since January 2025.
SAN FRANCISCO – November 12, 2025 – Pipefy, a global leader in process automation and artificial intelligence, today unveiled its latest advancements: AI Agents 2.0 and sophisticated Intelligent Document Processing (IDP) functionalities. These new offerings are designed to empower companies to automate complex workflows and extract critical data from any document with unprecedented precision and speed.
The launch comes as Pipefy reports a remarkable 500 percent surge in AI usage among its customers since January 2025, underscoring the growing demand for intelligent automation solutions in the enterprise sector. The company, founded in 2015 and based in San Francisco and Curitiba, Brazil, serves businesses in over 150 countries, focusing on integrating AI in an accessible and practical manner.
AI Agents 2.0 represents a significant leap forward in automating intricate tasks. These next-generation agents offer improved precision, leveraging documents as a comprehensive knowledge base to enable the automatic execution of actions. According to Alessio Alionço, founder and CEO of Pipefy, the market previously lacked “intelligence capable of directing demand and another to understand the context, extract data accurately, and make decisions automatically.” Pipefy’s AI Agents 2.0 directly address this gap by delivering greater accuracy for complex activities.
Complementing the AI Agents 2.0, the new Intelligent Document Processing (IDP) functionality enhances the platform’s ability to accurately read documents and extract information using advanced AI. By combining the accuracy of AI with Optical Character Recognition (OCR), Pipefy’s IDP dramatically increases the reliability of processes, offering contextual interpretations and highly accurate results, even from complex or unstructured documents. This allows the platform to quickly and accurately process large volumes of documentation in mere seconds.
Pipefy’s AI Agents are versatile, capable of handling a wide range of tasks from checking documents and reading resumes to acting as customer service assistants, submitting and tracking requests, providing answers to questions, and performing credit analysis. They can operate autonomously or under human oversight, freeing up human capital for more strategic operations. This focus on AI is a core strategy for Pipefy, with CEO Alessio Alionço stating earlier in the year, “Our business has been recognized for its development and large investment in no-code technologies. For 2025, the perspective is to take a closer look and expand investments in our AI solutions, with the expectation that it will dominate our revenue generation this year.”
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Pipefy positions itself as an Artificial Intelligence platform that orchestrates autonomous AI Agents, transforming how companies manage processes, optimize workflows, and democratize access to advanced technology, solidifying its role as a leader in AI-driven business orchestration.
