TLDR: US-based AI firm Kore.ai has partnered with Melbourne’s 8people to accelerate the adoption of artificial intelligence by Australian businesses. The collaboration will see 8people integrate Kore.ai’s advanced agent platform into its advisory services, aiming to enhance operational efficiency and drive innovation.
A new strategic partnership between the enterprise AI platform Kore.ai and the Melbourne-based AI advisory firm 8people is set to accelerate the integration of artificial intelligence within Australian enterprises. This collaboration will involve 8people incorporating Kore.ai’s sophisticated agent platform into its portfolio of AI services, a move designed to assist organizations in streamlining their operations, boosting revenue, and delivering more personalized customer experiences.
The partnership aims to provide Australian businesses with the necessary tools and frameworks to navigate the complexities of AI adoption. 8people will leverage its Responsible AI Framework, which prioritizes transparency and ethical practices, to ensure the responsible deployment of AI solutions. This framework is designed to mitigate risks and align with best practices for AI governance and compliance.
Olivera Tomic, the founder of 8people, expressed her enthusiasm for the collaboration, stating, “Kore.ai is a global leader in enterprise-grade conversational, generative and agentic AI platforms with a track record of success while 8people is an Australian-based agency with extensive business development, sales enablement, marketing and AI experience. Together, we look forward to empowering enterprises to unlock the full potential of AI by combining world-class technology with strategic enablement to drive transformation and innovation.”
Kore.ai’s agent platform provides a comprehensive framework for developing and deploying AI agents at scale. It features robust security, governance, and observability, along with extensive system integrations, enabling businesses to accelerate their AI adoption regardless of their existing technological infrastructure.
Paul Rilstone, Vice President for Australia and New Zealand at Kore.ai, highlighted the need for a more strategic approach to AI implementation. “Despite massive investment, many enterprises are still waiting to see real returns from AI because they’re deploying AI tactically,” he said. “Together with 8people we’ll be able to reimagine value for enterprises through the use of Kore.ai solutions and support Australian businesses reshape the landscape of their operations, offering companies transformative new ways to manage, optimise and automate their increasingly complex digital environments.”
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The partnership comes at a time of significant growth in AI adoption. Industry analysts, including Gartner, predict that by 2027, half of all business decisions will be either augmented or automated by AI agents. This collaboration between Kore.ai and 8people is poised to play a crucial role in helping Australian businesses harness the transformative power of AI.
