TLDR: US-based enterprise procurement leader Jaggaer has officially opened its new Global Capability Center (GCC) in Hyderabad, India. The facility, inaugurated by IT and Industries Minister D Sridhar Babu, is set to become a strategic hub for developing Jaggaer’s agentic AI platform, JAI, and will initially employ 180 people with plans to expand to 500. This move reinforces Hyderabad’s position as a burgeoning hub for AI innovation and global capability centers.
Hyderabad, India – September 4, 2025 – Jaggaer, a leading US-based enterprise procurement solutions provider, today announced the inauguration of its new Global Capability Center (GCC) in Hyderabad, India. The state-of-the-art facility was officially launched by Telangana’s IT and Industries Minister, D Sridhar Babu, marking a significant expansion of Jaggaer’s global operations and a substantial boost to Hyderabad’s burgeoning technology ecosystem.
The new GCC is strategically positioned to serve as Jaggaer’s central hub for advanced research and development, particularly focusing on its agentic AI platform, JAI. The Hyderabad team will be instrumental in building cutting-edge tools, including conversational AI support, copilots designed to streamline procurement workflows, and ultimately, autonomous systems operating under human oversight.
Starting with an initial workforce of 180 employees, Jaggaer has ambitious plans to scale the center’s headcount to 500 in the coming years. Beyond AI innovation, the GCC will drive global operations across critical functions such as customer success, software engineering, cloud management, and IT services. Its services will cater to a diverse range of industries, including manufacturing, retail, fast-moving consumer goods (FMCG), higher education, and the public sector.
Minister D Sridhar Babu lauded Jaggaer’s investment, emphasizing Hyderabad’s growing appeal to global majors. “Hyderabad continues to attract global majors due to its strong ecosystem of deep-tech startups, AI engineers, and GCCs,” he stated. He further highlighted that the arrival of over 70 Global Capability Centres in the past year underscores the confidence global companies place in Telangana’s ecosystem. The Minister also pointed to the state’s initiatives like ‘AI City’ and the upcoming ‘AI University’ as foundational elements for the next wave of innovation. “Jaggaer’s GCC adds to Hyderabad’s AI story, bringing advanced procurement and supply chain intelligence from our city to the world,” he added.
Jaggaer’s decision to establish its GCC in Hyderabad was influenced by the region’s robust policy support, rich pool of engineering talent, and a mature AI-ready ecosystem. Andrew Roszko, CEO of Jaggaer, commented on the expansion, saying, “Hyderabad expands our global footprint with a centre dedicated to scaling AI-powered procurement.” Gopinath Polavarapu, Chief Digital & AI Officer at Jaggaer, further elaborated on the center’s mission, stating that the Hyderabad hub will make the JAI platform “smarter, safer, and more useful.”
Also Read:
- Sash.AI Unveils OrchestrAI Platform with Over 350 Specialized AI Agents to Revolutionize Global Capability Centers
- Epicor Unveils Groundbreaking ERP AI Agent with Outcomes-Based Pricing to Revolutionize Supply Chain Decisions
Backed by Vista Equity Partners, one of the world’s largest private equity firms in software, Jaggaer’s new Hyderabad GCC is poised to be a pivotal force in the company’s AI-driven innovation agenda, delivering advanced procurement and supply chain intelligence globally.
