TLDR: Information Services Group (ISG) is set to host its AI Impact Summit on November 17–18, 2025, in New York, focusing on the accelerating adoption and strategic implementation of agentic AI within enterprises. The summit will feature insights from major corporations like BNSF, Meta, and Bayer, alongside new ISG research highlighting the need for robust governance, data architectures, and talent development to maximize AI’s potential.
STAMFORD, Conn. – Information Services Group (ISG) (Nasdaq: III), a leading global AI-centered technology research and advisory firm, has announced its upcoming AI Impact Summit, scheduled for November 17–18, 2025, at Ease, 605 Third Avenue in New York. The summit will bring together industry leaders from prominent organizations to delve into the strategies, challenges, and opportunities surrounding the adoption, scaling, governance, and measurement of agentic and other AI solutions within enterprises.
The event comes amidst new research from ISG indicating a significant surge in enterprise agentic AI initiatives. The 2025 ISG Provider Lens® global Agentic AI Services report underscores that companies are actively redesigning data architectures, governance frameworks, and employee training programs to support more autonomous AI agents. The report highlights that agentic AI holds the promise of delivering measurable improvements in operational efficiency, decision-making, and customer experience. However, realizing these benefits necessitates a strategic approach, starting with focused use cases where agentic AI can augment human decision-making, coupled with investments in talent readiness and a disciplined strategy that integrates governance, observability, and ethical oversight.
Loren Absher, Americas lead for ISG AI Advisory and host of the ISG AI Impact Summit, emphasized the evolving nature of AI deployments. “Most agentic AI deployments today are simple and model-driven, with agents acting toward predefined objectives with structured prompts and constrained logic,” Absher stated. “The real excitement – and the real challenge – is building agents that can work seamlessly across functions. This requires organizations to invest in data structures and governance that will enable AI agents to make decisions and act on their goals.”
The summit boasts an impressive lineup of participants, with leaders from BNSF, Princess Cruise Lines, Meta, Bayer, Mayo Clinic, Thermo Fisher Scientific, Arch Insurance, Dentsu, and Caterpillar slated to share their AI strategies. Anju Gupta, Chief Data and Analytics Officer of BNSF, will deliver the keynote address on the first day, exploring “The Power of Human + AI” and how businesses can effectively integrate AI. The second day will feature a keynote by Krishna Cheriath, Vice President and Head of Digital and AI for BioPharma Services at Thermo Fisher Scientific, who will present an experience-driven blueprint for “Unlocking Real Value from AI at Scale.”
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The event is supported by a range of sponsors, including WNS, IBM, Infosys, Persistent Systems, Stefanini, Genpact, NTT DATA, Tessera, Accenture, Wipro, CommandLink, Iridius, CIO Insights, and Hifo.co. ISG, a trusted partner to over 900 clients globally, including 75 of the world’s top 100 enterprises, continues to lead in leveraging AI to drive operational excellence and accelerate growth for organizations worldwide.
