TLDR: interface.ai, a leader in AI solutions for financial institutions, has announced the appointment of Steve Swanston as its new Chief Revenue Officer (CRO). This strategic move aims to bolster the company’s mission of revolutionizing banking operations through its ‘BankGPT’ platform and advanced agentic AI capabilities, particularly across credit unions and community banks in North America. Swanston brings over two decades of experience in SaaS, fintech, and business process outsourcing to his new role.
SAN JOSE, Calif. – October 27, 2025 – interface.ai, a pioneering force in providing AI-powered solutions for banks and credit unions, today unveiled a significant expansion of its leadership team with the appointment of Steve Swanston as Chief Revenue Officer (CRO). This strategic hire underscores interface.ai’s commitment to advancing its mission of transforming the banking sector through the innovative application of agentic AI.
interface.ai is recognized as the developer of the first ‘BankGPT’ platform, which powers highly capable AI agents designed to enhance operations for financial institutions. Swanston’s arrival marks a pivotal moment in the company’s growth trajectory, as it seeks to scale its AI platform and broaden its influence across North American financial markets. As CRO, Swanston will assume leadership of interface.ai’s global revenue organization, overseeing critical functions such as new business development, strategic partnerships, marketing, revenue operations, and customer growth initiatives.
Srinivas Njay, Co-Founder and CEO of interface.ai, emphasized the transformative power of AI in the financial landscape. “AI is reshaping the banking experience faster than any prior technology wave,” said Njay. “Thousands of credit unions and community banks are now looking for trusted partners to help them navigate this shift. Steve brings the experience, clarity, and leadership to align every part of our go-to-market engine around customer outcomes and durable growth. His addition marks the next phase in our mission to transform financial services with Agentic AI, and to advance our broader vision of empowering everyone toward financial wellness.”
Steve Swanston brings a wealth of expertise to interface.ai, with over two decades of leadership experience spanning the SaaS, fintech, and business process outsourcing industries. His extensive background includes deep domain knowledge within the banking and credit union sectors. Notably, Swanston has successfully scaled three founder-led organizations through periods of rapid growth, culminating in successful exits. He is widely recognized for his ability to build high-performing teams and implement repeatable go-to-market systems that consistently drive sustainable revenue expansion. A hands-on operator and respected voice in the industry, Swanston’s leadership has encompassed diverse areas such as enterprise and mid-market sales, value engineering, pricing and packaging strategies, partner-led growth, M&A integration, and customer experience.
Commenting on his new role, Swanston stated, “interface.ai has established itself as the clear leader in AI for credit unions and community banks. The opportunity ahead is immense. As institutions continue to embrace this next wave of AI transformation, our focus will be on scaling with purpose – aligning every part of our go-to-market engine to help our customers elevate the banking experience through intelligent, action-driven AI.”
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In line with its ongoing mission to revolutionize the banking experience, interface.ai is set to host a live webinar on November 13th at 11 a.m. The company, guided by its vision to become the industry’s ‘BankGPT,’ remains dedicated to assisting financial institutions in their transition from traditional digital banking to intelligent banking, thereby enhancing efficiency, reducing customer effort, and fostering financial wellness on a large scale.
