TLDR: Infosys BPM has launched AI-powered agents within its Accounts Payable on Cloud platform, in a move to make invoice processing autonomous. Developed with Americana Restaurants, the solution leverages Infosys Topaz and Microsoft AI to enhance efficiency, accuracy, and speed in financial operations.
Infosys BPM, the business process management arm of IT giant Infosys, has announced a significant advancement in financial technology with the launch of AI agents for invoice processing. These agents are now part of the flagship ‘Infosys Accounts Payable on Cloud’ solution. This innovation marks a paradigm shift from a human-driven, AI-supported model to an autonomous, AI-first approach, promising greater efficiency and accuracy.
The new solution is designed to operate with a high degree of autonomy, utilizing AI agents with advanced decision-making capabilities to manage complex business scenarios with precision and speed. This is powered by Infosys Topaz, the company’s suite of generative AI services, and integrated with Microsoft’s AI stack, which includes Azure AI Foundry and other large language models (LLMs).
This development was carried out in close collaboration with Americana Restaurants, a major operator of over 2,600 restaurants across the Middle East, North Africa, and Kazakhstan. Americana Restaurants has already seen significant benefits from the implementation. Harsh Bansal, Chief Financial Officer and Chief Growth Officer at Americana Restaurants, stated, ‘With AI-powered Infosys Accounts Payable on Cloud, we have made invoice processing faster, enhanced accuracy and improved efficiency. The addition of Agentic AI takes this a step further, reducing manual dependencies and bringing more intelligence and autonomy into our invoice processing.’
Anantha Radhakrishnan, CEO & MD of Infosys BPM, commented on the launch, saying, ‘With the introduction of Agentic AI into Infosys Accounts Payable on Cloud solution, we are redefining what is possible in the finance and accounting functional domain. By integrating Infosys Topaz with a purpose-built multi-agent framework, along with Microsoft’s AI stack, we’ve developed a solution that is autonomous by design, responsive to change, and built to evolve. This exemplifies our commitment to pioneering innovation and delivering unparalleled business value to enterprises worldwide.’
The enhanced platform is expected to deliver significant operational efficiency, allowing businesses to scale their operations quickly and effectively. By automating end-to-end workflow management, the AI agents can handle dynamic processes, adapt to changing business logic, and perform intricate tasks with minimal human oversight. This will help businesses save time and reduce costs, while improving accuracy and ensuring compliance across their entire invoice database.
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Microsoft also commented on the collaboration. Stephen Boyle, Global Leader, GSIs, ESIs and Advisories at Microsoft, said, ‘We commend Infosys BPM for launching Microsoft AI agents within its Accounts Payable on Cloud solution, showcasing AI’s ability to streamline complex workflows and enhance critical business operations.’
