TLDR: Global data and AI company EXL has officially opened its new international business headquarters and an AI Innovation Lab in Dublin’s Docklands. This strategic expansion aims to create up to 200 high-skilled jobs, focusing on advanced AI and data engineering solutions, and reinforces Ireland’s position as a key hub for technological innovation.
DUBLIN, Ireland – EXL [NASDAQ: EXLS], a leading global data and artificial intelligence company, marked a significant milestone on August 11, 2025, with the official inauguration of its new international business headquarters and a dedicated AI Innovation Lab in Dublin’s vibrant Docklands. This strategic move underscores EXL’s commitment to expanding its global footprint and enhancing its capabilities in cutting-edge AI and data solutions.
The new Dublin hub is poised to become a critical center for EXL’s international operations, with ambitious plans to generate up to 200 high-skilled employment opportunities. The AI Innovation Lab, a core component of this expansion, will initially house 60 AI-skilled professionals, contributing to a broader goal of hiring up to 200 AI and data engineering specialists by 2026. These roles will be instrumental in driving research and development for industry-specific AI solutions.
An Tánaiste Simon Harris TD hosted the ribbon-cutting ceremony, highlighting the significance of EXL’s investment in Ireland. The event was also attended by EXL Chairman and CEO Rohit Kapoor, The Lord Mayor of Dublin Councillor Ray McAdam, Professor Colin Scott, Deputy President and Vice President of Academic Affairs at University College Dublin, and other distinguished guests.
Rohit Kapoor, Chairman and CEO of EXL, expressed the company’s enthusiasm for the expansion, stating, “EXL is proud to deepen its roots in Ireland with the launch of our new headquarters for international business and the opening of our AI Innovation Lab. This expansion not only reflects our confidence in Dublin as a leading hub for AI talent and innovation, but also our ambition to deliver AI-powered solutions to clients across the globe. We’re excited to grow our presence in Ireland while advancing the frontiers of AI.” He further emphasized, “Dublin’s exceptional talent pool will help us shape the future of technology and propel our clients to the forefront of the global AI landscape.”
The AI Innovation Lab is designed to be a collaborative environment, fostering the co-creation of industry-specific AI solutions with clients across various sectors, including healthcare, insurance, banking, utilities, travel and transportation, and retail. Its primary objectives include expanding the capabilities of EXL’s proprietary EXLerate.AI platform, developing next-generation AI and data solutions, and shaping tailored data and AI strategies that align with client-specific business objectives.
Mary Buckley, Executive Director at IDA Ireland, welcomed EXL’s expansion, noting, “I am delighted that EXL is officially launching its headquarters for international business and AI Innovation Lab. Artificial intelligence is a key growth driver in IDA Ireland’s new strategy ‘Adapt Intelligently: A Strategy for Sustainable Growth and Innovation.’ This milestone underscores EXL’s commitment to innovation and reflects Ireland’s position as a global hub for cutting-edge digital investment and talent.”
EXL’s commitment to fostering AI talent in Ireland is further demonstrated through its existing partnerships with prominent Irish academic institutions such as University College Dublin (UCD), CeADAR (Ireland’s national center for AI research), and Trinity College Dublin (TCD). Initiatives like the EXL-UCD Innovation and AI Lab and the EXL-Trinity AI Advantage Program are designed to drive the development of AI talent and promote real-world innovation. Rowan McGrath, EXL Senior Vice President of International Affairs, highlighted these collaborations, stating, “Through initiatives such as the EXL-UCD Innovation and AI Lab, the EXL-Trinity AI Advantage Program and student hackathons, EXL is working closely with Irish universities to drive the development of AI talent and promote real-world innovation in AI and digital transformation.”
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Globally, EXL employs approximately 61,000 people. The company recently reported strong financial results for the first quarter of 2025, with revenue climbing to $501.0 million, a 14.8% increase from Q1 2024. Operating income margin improved to 15.7% from 14.1% a year ago, and adjusted operating income margin rose to 20.1% compared to 18.9% in Q1 2024.
