TLDR: Deloitte India has partnered with UiPath to introduce Agentic Global Business Services (GBS), a groundbreaking solution designed to advance enterprise automation through intelligent AI agents. This collaboration aims to transform traditional automation into a more autonomous, decision-making system, integrating technologies like generative AI and machine learning.
Deloitte India and UiPath have officially announced a strategic partnership to launch Agentic Global Business Services (GBS), an innovative solution poised to redefine enterprise automation. This initiative focuses on deploying intelligent AI agents capable of operating independently across diverse business functions, including finance, human resources, information technology, and supply chain management.
Agentic GBS represents a significant evolution beyond conventional task-based automation. It integrates a suite of advanced technologies such as robotic process automation (RPA), generative AI, machine learning, and workflow orchestration. The core objective is to enable systems that can not only perform tasks but also make independent decisions, adapt to changing conditions in real-time, and execute end-to-end processes with minimal human intervention. This shift is expected to allow organizations to scale operations more efficiently and support goal-oriented actions.
According to Deloitte, the timing of this partnership is critical, as over 80 percent of Indian businesses are actively exploring autonomous agents. The Agentic GBS solution directly addresses this growing demand by offering enterprise-grade scalability and seamless integration capabilities. Deloitte will leverage its extensive experience in automation to combine with UiPath’s platform, delivering solutions that are closely aligned with strategic business outcomes.
Leaders from both organizations emphasized the transformative potential of this collaboration. Vinay Prabhakar, Sales and Alliance Leader, Deloitte South Asia, stated, “This collaboration marks a defining shift in how enterprises approach automation, not just as a tool, but as a transformative force. By uniting the power of Agentic AI with enterprise-grade scalability, we are moving from process efficiency to intelligent orchestration.” Echoing this sentiment, Deb Deep Sengupta, Area Vice President, South Asia, UiPath, added, “By embedding agentic AI into core shared services, we are enabling enterprises to unlock faster ROI, integrate compliance by design and create a truly adaptive digital workforce experience.”
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The partnership aims to develop systems that possess the capacity to learn and improve over time. These intelligent agents are designed to enhance operational resilience for companies while simultaneously reducing their reliance on manual processes. The expected benefits include faster return on investment, improved compliance, and a more integrated digital workforce experience, marking a new era of intelligent and autonomous systems in the business landscape.
