TLDR: Covalense Digital has been recognized as a finalist in the ‘AIOps – The Best Operations Solution Incorporating AI Functionality’ category at the prestigious FutureNet Asia Awards 2025. This acknowledgment is for their innovative AI-powered Sales Agent Assist Platform, which is currently being piloted with Sri Lanka Telecom (SLT) and is designed to revolutionize B2B sales operations in the telecommunications industry.
Covalense Digital, a prominent global leader in digital transformation and engineering solutions, has achieved significant recognition by being selected as a finalist at the esteemed FutureNet Asia Awards 2025. The company’s groundbreaking AI-powered Sales Agent Assist Platform earned a coveted spot in the ‘AIOps – The Best Operations Solution Incorporating AI Functionality’ category. This announcement underscores Covalense Digital’s commitment to innovation and its impactful contributions to the digital infrastructure and technology landscape in Asia.
The FutureNet Asia Awards 2025, known for celebrating the pinnacle of innovation, saw a record number of entries this year, with many categories attracting over 100 submissions. Being shortlisted amidst such intense competition highlights the exceptional quality and transformative potential of Covalense Digital’s platform.
The AI-powered Sales Agent Assist Platform is specifically engineered to redefine B2B sales operations within the telecommunications industry. It integrates intelligent automation through agentic AI, predictive analytics, and real-time monitoring to streamline sales processes. The platform is currently undergoing a pilot program with Sri Lanka Telecom (SLT), where it has already demonstrated impressive results, including faster Request for Proposal (RFP) responses, higher conversion rates, reduced operational costs, and improved win rates.
Santhosh Lagishetty, Vice President – Products at Covalense Digital, expressed his pride in this achievement, stating, “Being named a finalist at FutureNet Asia is a proud moment for all of us at Covalense Digital. It reaffirms our commitment to leveraging AI and automation not just to transform operations, but to create measurable business value for our clients.”
Covalense Digital, headquartered in Bangalore, India, with offices across five continents, specializes in digital transformation solutions, empowering telecommunications and enterprises to thrive in the digital age. They utilize advanced cloud, AI, and mobile technologies to create seamless customer journeys and unlock new opportunities.
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The company extended its gratitude to its dedicated teams, partners, and clients for their continuous support and collaborative efforts in driving innovation across the telecom sector. Covalense Digital is scheduled to attend FutureNet Asia 2025, which will take place in Singapore from September 16-17, 2025.
