TLDR: AvidXchange has launched new AI agents and significant enhancements to its invoice automation solution, including an AI Approval Agent, an AI PO Matching Agent, and improved Invoice Capture capabilities. These innovations aim to streamline accounts payable processes, boost efficiency, and provide greater control for mid-market businesses, building on a trend report indicating 76% of finance leaders value AI for efficiency and decision-making.
Charlotte, NC – AvidXchange Inc., a prominent provider of accounts payable (AP) automation software and payment solutions tailored for mid-market businesses and their suppliers, has announced the introduction of several new AI agents and substantial enhancements to its invoice automation solution. These advancements underscore AvidXchange’s ongoing commitment to delivering solutions that enhance efficiency, visibility, and control for finance professionals.
The new suite of AI-powered features includes an AI Approval Agent, an AI PO Matching Agent, and expanded Invoice Capture capabilities.
AI Approval Agent: This new agent is designed to help customers swiftly assess the likelihood of an invoice being approved. It achieves this by analyzing patterns from past decisions, utilizing historical data such as invoice amounts and supplier details. The AI agent provides real-time insights to approvers throughout the AP workflow, offering intelligent suggestions and transparency into how each recommendation was made. Crucially, customers retain full control over final approval decisions, ensuring human oversight remains an integral part of the process.
AI PO Matching Agent: Addressing one of the most time-consuming steps in the AP process, AvidXchange’s AI PO Matching Agent automates the matching of line-item details from invoices to purchase orders. This feature significantly accelerates approvals while simultaneously improving accuracy. Visual indicators provide clear insight into where the AI agent is assisting, supporting confident decision-making while keeping customers in control.
Invoice Capture Enhancements: AvidXchange has expanded the AI capabilities within its Invoice Capture feature, making it even easier for teams to move invoices through the approval process. These enhanced AI capabilities continuously learn the unique patterns of data across invoices, delivering approval-ready invoices that reduce the need for manual touchpoints. As the feature learns and adapts, it applies those insights to future invoices, enabling teams to work more efficiently with every transaction.
These innovations come at a time when finance leaders increasingly recognize the value of artificial intelligence. As part of AvidXchange’s 2025 trends report, which surveyed 500 mid-market finance leaders, it was reported that a significant 76% of finance departments acknowledge the value of using AI within their operations to improve efficiency and decision-making.
Emily Dalton, VP of Product at AvidXchange, commented on the launch, stating, “As we celebrate 25 years of innovation in AP automation, we remain committed to pushing the boundaries of technology to help businesses improve operational efficiency and make more informed decisions. These AI-driven features reflect our dedication to providing solutions across the purchase-to-pay experience that drive tangible impact for our customers.”
The positive impact of these new features is already being observed. Paul Kramlick, Vice President, Transactional Services, at FirstService Residential, a long-time AvidXchange customer, shared his experience: “The AI-Enhanced Invoice Capture from AvidXchange is allowing our teams to enhance service to our clients. We’ve reduced our invoice discrepancy queue by 20% and significantly increased accuracy across our AP operations. That allows our team to redirect time and resources to strategic priorities, driving innovation to benefit the communities we serve.”
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With 25 years of industry experience, AvidXchange continues to modernize how businesses manage their expenses and payments, empowering over 8,500 growth-driven businesses and having securely processed payments to more than 1.3 million suppliers through its proprietary payment network over the past five years.
