TLDR: Crexendo, Inc. has garnered 28 top awards in G2’s Fall 2025 Reports for its AI-enhanced cloud communications platform. The company received #1 satisfaction rankings for AI Text Generation and AI Text Summarization, alongside maintaining top ratings for Quality of Support and Ease of Doing Business With for 16 consecutive quarters. This recognition underscores Crexendo’s commitment to innovation and customer satisfaction in the UCaaS market.
PHOENIX, AZ – September 10, 2025 – Crexendo®, Inc. (NASDAQ:CXDO), a prominent software technology company specializing in cloud communication platform software and Unified Communication as a Service (UCaaS) offerings, today announced it has received an impressive 28 top awards in G2’s Fall 2025 Reports. These accolades highlight the exceptional performance and customer satisfaction associated with Crexendo’s AI-enhanced cloud business communications platform.
The awards span across various categories in G2.com’s leading business software review platform, which bases its rankings on verified customer reviews. Crexendo’s platform, which includes voice, video, contact center, and managed IT services, was particularly recognized for its advanced artificial intelligence capabilities.
Among the significant achievements, Crexendo secured #1 satisfaction rankings for key product features such as AI Text Generation and AI Text Summarization. The company also maintained its #1 ratings for Quality of Support and Ease of Doing Business With for an impressive 16 consecutive quarters. Other long-standing top ratings include Ease of Use and Best Meets Requirements (15 straight quarters), and Users Most Likely to Recommend (10 straight quarters).
In addition to these consistent high ratings, Crexendo earned six new top honors since the Summer reporting period, including Best Usability, Best Results, and Best Relationship. The company was also recognized as a top trending provider in G2’s Fall 2025 Momentum Grid Reports for VoIP and Customer Communications Management, signifying its innovation and rapid growth within the industry.
Crexendo continues to uphold an outstanding 4.9 out of 5-star rating on G2, a testament to its sustained customer satisfaction over 14 consecutive quarters.
Jeff Korn, Crexendo CEO and Chairman, expressed his pride in the company’s achievements, stating, “We are extremely proud of the AI enhancements in our platform. Being recognized in the G2 Fall reports for these AI capabilities, and receiving six additional awards since the Summer reports, highlights Crexendo’s dedication to cloud communications innovation and industry leadership. There is no better business communications solution available than Crexendo’s NetSapiens cloud communications platform, and I’ve never been more convinced that our commitment to our customers continues to disrupt the cloud communications industry. Crexendo is dedicated to delivering cutting-edge technology, exceptional end-user experiences, and extremely reliable platform stability and usability.”
Also Read:
- Dialpad Earns Honorable Mention in 2025 Gartner® Magic Quadrant™ for Contact Center as a Service, Highlighting AI-First Innovation
- Genesys Introduces Advanced AI Tools for Enhanced Customer Experience Supervision
G2 reports serve as a crucial guide for software buyers, offering insights into solutions backed by real user experiences. Crexendo’s consistent presence and high rankings in these reports underscore its strong market position and commitment to delivering advanced, user-friendly communication solutions.
