TLDR: Capgemini and Workato have announced a strategic partnership aimed at integrating agentic AI capabilities into large enterprises. This collaboration leverages Workato’s low-code/no-code platform to enable organizations to deploy autonomous AI agents that can reason, adapt, and orchestrate actions across diverse business systems, promising enhanced efficiency and real-time responsiveness.
Capgemini LLC, a global leader in consulting, technology services, and digital transformation, has officially teamed up with Workato Inc., a prominent enterprise automation platform provider, to drive the adoption of agentic artificial intelligence within the enterprise sector. This partnership seeks to empower Fortune 500 companies and other large organizations to seamlessly embed autonomous AI agents into their existing operational frameworks, ensuring robust governance, scalability, and speed.
Agentic AI represents the next evolutionary phase of artificial intelligence, moving beyond mere output generation to actively reason, adjust, and adapt in real-time to achieve desired outcomes. According to Al Liubinskas, Vice President and NA Cloud Integration Practice Lead at Capgemini, agentic AI functions as an ‘intelligent conductor’ or an ‘orchestration layer.’ It coordinates, sequences, and manages actions across various systems, tools, and workflows, enabling a more dynamic and responsive enterprise environment. Liubinskas emphasized the necessity of this orchestration layer to connect disparate systems like supply chains with financial agents, and HR agents, highlighting it as ‘the next future evolution of integration.’
Capgemini’s ‘Agentic AI for Enterprise’ offering is built upon Workato’s powerful low-code/no-code platform. This foundation allows businesses to rapidly develop, configure, and manage purpose-specific AI agents without extensive coding. Liubinskas noted that no single agentic platform will dominate the enterprise landscape, stating, ‘There’s no way a Fortune 500 company will select a single agentic platform. There’ll be SAPs, there’ll be Oracles, there’ll be Workdays, but there has to be some glue that’s going to connect to all of them. This is where I see Workato having the appropriate services in the agentic space to basically declare the guardrails, because that’s what they need.’
Workato’s platform is lauded for its ease-of-use and comprehensive automation capabilities, which are crucial for quick adoption and implementation. Liubinskas praised Workato’s ‘mantra’ of simplicity, noting their full suite of automation tools, from PDF document processing to workflow management, developer portals, and API management. He highlighted that Workato’s platform is ‘homegrown’ and fully integrated, rather than being a collection of acquired technologies.
The announcement was made during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio, at the ‘WOW: World of Workato’ event. Al Liubinskas and David Ng, Vice President and Partner of Go-to-Market and Alliances at Workato, discussed the transformative impact of agentic AI. Workato, at the same event, unveiled its ‘Genies’ – a fleet of production-grade enterprise AI agents designed to handle high-impact work across key business functions such as Sales CPQ and HR onboarding. These Genies are prebuilt, secure, customizable, and integrated with existing enterprise systems.
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The partnership comes at a time when enterprises are increasingly recognizing the potential of AI agents. According to the Capgemini Research Institute, a significant 82% of organizations are planning to integrate AI agents within the next one to three years, underscoring the growing demand for scalable and governed agentic solutions in the market.
