TLDR: ZTE and Thailand’s leading mobile operator AIS have successfully validated their Multi-Agent Collaboration technology, featuring the Network Insight Agent. This advancement, powered by AI models and generative AI, aims to significantly boost operational efficiency and service quality by enabling intelligent querying and in-depth analysis of network data, marking a crucial step towards fully autonomous networks.
Bangkok, Thailand – September 29, 2025 – ZTE Corporation, a global leader in integrated information and communication technology solutions, in collaboration with Thailand’s premier mobile operator AIS, has announced a significant leap forward in autonomous network development. The two companies have successfully completed the validation of Operation & Maintenance Agents, highlighted by the Network Insight Agent, which embodies the intelligent operations vision of ‘seeing the whole network at a glance, understanding services through one chart.’
This live-network demonstration represents a major stride in AIS’s journey towards autonomous network evolution, underpinned by advanced AI models. It also lays a robust foundation for AIS’s broader digital strategy. AIS, recognized as a pioneering operator, has consistently championed network intelligence through innovative approaches.
In response to the accelerating growth of AI model technology, AIS has committed to constructing a next-generation network system driven by ‘intelligent Operations + Large Model Drive.’ This strategic initiative is designed to deliver substantial improvements in operational efficiency and elevate service quality.
The Network Insight Agent, developed within the ZTE and AIS Multi-Agent Collaboration framework, harnesses the power of advanced generative AI. It facilitates intelligent querying and comprehensive analysis of multi-dimensional data, encompassing critical aspects such as network structure, coverage, capacity, and equipment health. The agent is capable of automatically generating query strategies, summaries, and actionable recommendations. This functionality empowers AIS teams to visualize the overall network status, proactively identify potential risks, and support forward-looking planning and optimization efforts.
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ZTE emphasized that this achievement fulfills the intelligent operations objective of ‘seeing the whole network at a glance, understanding services through one chart.’ This milestone not only validates AIS’s progressive strategy for future network operations but also establishes a new benchmark for intelligent development across the telecommunications industry. Looking ahead, AIS and ZTE are committed to further expanding the application of large-model technologies across various operational scenarios, thereby accelerating their progression towards achieving fully autonomous, intelligent networks.
