TLDR: Yatra Online Limited, a prominent Indian online travel company, has launched DIYA, an advanced Generative AI-powered travel assistant. DIYA offers end-to-end travel solutions, from trip inspiration and planning to instant booking and post-booking management, with support for over 100 languages. This initiative aims to simplify and personalize the travel experience for users.
National, August 18, 2025 – Yatra Online Limited, a leading online travel company in India, today announced the introduction of DIYA, a cutting-edge Generative AI-powered travel assistant. This innovative solution is designed to provide a seamless, end-to-end travel experience, encompassing everything from initial trip inspiration to comprehensive post-booking support, and is capable of interacting in over 100 languages.
DIYA distinguishes itself from conventional travel chatbots by integrating complete trip creation, immediate booking capabilities, and efficient post-booking management into a single, intuitive interface. Whether users are planning an international vacation, a quick weekend escape, or require instant travel assistance, DIYA promises to deliver rapid, personalized, and accurate results.
Manish Amin, Co-founder & CTO, Yatra Online Limited, commented on the launch, stating, “At Yatra, we are harnessing technology to make travel planning simpler, faster, and more personal. With DIYA, our AI-powered travel assistant, travellers can plan, book, and manage trips with instant, intuitive, multilingual support, available 24/7. From crafting itineraries and booking journeys to handling last-minute changes in your preferred language, DIYA is built for the way India travels today: fast, personal, and multilingual. It marks a major step forward in our mission to pair innovation with customer-first experience.”
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Key features of DIYA include comprehensive trip planning, allowing users to plan entire journeys and find flight and hotel options with detailed itineraries in a single query. It also offers personalized filters, enabling searches by airline, price, location, or specific preferences within the same conversation. The assistant boasts direct booking integration, facilitating bookings without re-entering details once suggestions are finalized. Furthermore, DIYA provides extensive post-booking assistance, including the ability to cancel flights (even for individual passengers in multi-passenger bookings), check cancellation policies and charges, view upcoming trips, and generate e-tickets. Its support for over 100 languages, including regional Indian scripts, ensures a truly inclusive user experience.
