TLDR: Wolters Kluwer Tax & Accounting (TAA) Asia Pacific has introduced significant generative AI-powered enhancements to its CCH iKnowConnect platform. These new capabilities, including an AI-generated Questions and Answers feature, aim to streamline research workflows, improve accuracy, and empower tax and legal professionals in the APAC region to access insights faster and make more confident decisions.
SYDNEY, September 17, 2025 – Wolters Kluwer Tax & Accounting (TAA) Asia Pacific (APAC) today announced the launch of advanced generative AI capabilities within its flagship CCH iKnowConnect research platform. This strategic enhancement is set to revolutionize how tax and legal professionals across the APAC region conduct research, access information, and make critical decisions.
The core of these new advancements lies in the integration of generative AI (GenAI) to create a more intuitive and efficient research experience. A key feature is the enhanced ‘Questions and Answers’ functionality, which leverages an extensive AI-generated repository. This system provides users with relevant, editorially curated questions and answers, all meticulously reviewed by Wolters Kluwer’s in-house experts to ensure the highest standards of quality and reliability. For complete transparency, each answer includes direct links to the original source material within CCH iKnowConnect, allowing professionals to verify information and delve deeper into topics.
Megan Mulia, Managing Director, TAA APAC, emphasized the company’s commitment to accuracy and reliability. “Our priority is to deliver the most accurate and reliable information to our customers possible,” said Mulia. “By employing GenAI as a tool to support our editorial team, we can enhance efficiency while maintaining the highest standards of quality control through expert review.” This approach directly addresses a significant challenge faced by tax and legal professionals: the time-consuming process of sifting through vast amounts of documents and platforms to find specific information.
The introduction of these expert AI capabilities is designed to deliver intelligent, context-aware insights, enabling professionals to uncover answers more rapidly, streamline their research workflows, and arrive at more confident conclusions. Wolters Kluwer’s ongoing investment in technological infrastructure continues to bring new AI-enabled tools to tax and accounting professionals, reinforcing its dedication to ‘firm intelligence’ – a concept aimed at maximizing expertise and optimizing professional potential.
Wolters Kluwer has also outlined its commitment to responsible AI development, having released its AI Principles in 2023. These principles guide the creation of secure, explainable AI solutions that are firmly rooted in the company’s high-quality, expert-curated domain content. The company focuses on risk management and issue remediation throughout the design, development, and deployment phases of its AI technologies.
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These enhancements to CCH iKnowConnect underscore Wolters Kluwer’s continuous efforts to provide innovative solutions that bolster the efficiency and workflow of its customers, enabling them to navigate complex regulatory landscapes with greater ease and precision.
