TLDR: Singular Hearing has launched ‘HeardThat Plus,’ a new web-based platform leveraging advanced AI for superior noise removal and highly accurate audio transcription. This innovation aims to bridge the significant gap in digital content accessibility for over 1.5 billion people with hearing loss, while also serving the increasing demand from content creators and professionals for reliable transcription services. The platform offers features like speaker identification and multiple output formats, setting a new standard for clarity and precision in digital audio-to-text conversion.
VANCOUVER, BC – August 10, 2025 – Singular Hearing, the visionary company behind the acclaimed HeardThat hearing assistance app, today announced the official launch of HeardThat Plus, a groundbreaking web-based platform designed to revolutionize audio transcription. This new service directly addresses the critical transcript gap prevalent in today’s digital content landscape, offering an AI-powered solution that combines advanced noise removal with precise transcription capabilities.
HeardThat Plus is engineered to make accurate audio transcription both accessible and affordable for a broad audience. The platform integrates industry-leading artificial intelligence to not only convert speech to text with remarkable accuracy but also to enhance the original audio by separating speech from background interference. This results in cleaner audio, which is beneficial for both direct listening and the transcription process itself. Intuitive editing tools are also included, streamlining the path to transcript perfection.
Bruce Sharpe, Founder and CEO of Singular Hearing, emphasized the platform’s dual mission: “Accurate captions and transcripts aren’t just nice-to-have features—they’re essential for true digital inclusion. With HeardThat Plus, we’re making professional-quality transcription accessible to anyone who needs it, whether they’re hard of hearing, creating content, or managing corporate training materials.” Sharpe’s statement underscores the company’s commitment to leveraging technology for societal benefit.
The urgency for such a solution is highlighted by compelling statistics. Globally, over 1.5 billion individuals live with some degree of hearing loss, yet a vast majority of audio and video materials lack accurate captions or transcripts. Furthermore, the demand for transcription extends beyond accessibility; studies indicate that 70% of Gen Z frequently uses captions when watching videos, and a staggering 85% of Facebook videos are consumed without sound. Despite this widespread need, only 1% of podcasts currently provide transcripts, and many existing automated captioning services fall short of meeting crucial accessibility standards due to poor accuracy.
Unlike conventional transcription services that process raw audio, HeardThat Plus uniquely enhances audio quality prior to transcription. This pre-processing step significantly boosts accuracy and delivers clearer listening experiences, particularly benefiting those with hearing challenges who often contend with subpar audio quality in recordings. The platform’s commitment to accessibility is further demonstrated through features such as automatic speaker identification with customizable labels, variable playback speeds, and support for multiple export formats, including transcripts, captions, and subtitles, catering to diverse user needs and content consumption preferences.
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Singular Hearing, a subsidiary of Singular Software, is renowned for its dedication to solving real-world hearing challenges through innovative AI technology. Led by CEO Bruce Sharpe and his team of audio technology experts, the company harnesses machine learning and speech processing to create products that empower individuals to “live better by hearing better.” Their flagship HeardThat app has garnered significant recognition, including the Best AI Product in Health at the CogX Awards 2023 and first runner-up at the AGE-WELL National Impact Challenge 2022. Singular Hearing is headquartered in Vancouver, British Columbia, Canada.
