TLDR: Ricoh Company, Ltd. has sold its U.S. Managed IT Services business to Netrix Global for over $100 million, effective October 31, 2025. This strategic divestment allows Ricoh to sharpen its focus on core growth areas such as process automation, workplace experience, and imaging solutions, while Netrix expands its footprint and enhances its offerings in cybersecurity, cloud, and AI-driven services.
TOKYO & CHICAGO – November 5, 2025 – Ricoh Company, Ltd. today announced the strategic divestment of its U.S. Managed IT Services business to Netrix Global, a prominent cybersecurity and digital transformation services provider based in Illinois. The transaction, which was effective as of October 31, 2025, is valued at over $100 million, signaling a significant shift in Ricoh’s operational strategy in the United States.
This move is part of Ricoh’s global strategy to accelerate business growth by concentrating on key areas such as process automation and enhancing workplace experience through integrated digital services and print and imaging solutions. While IT services remain a global focus for Ricoh, the U.S. divestiture allows the company to reallocate resources towards these identified growth segments, including advancements in AI and imaging technologies.
For Netrix Global, an engineering-led IT consultant with over three decades of experience, the acquisition substantially expands its market presence across the Northeast, Mid-Atlantic, and Southeast regions of the United States. The integration of Ricoh USA’s IT Services business, originally established through Ricoh’s 2014 acquisition of mindSHIFT Technologies, will add considerable scale to Netrix’s existing cloud, infrastructure, collaboration, and managed services portfolios.
Dean Gels, CEO of Netrix, expressed enthusiasm for the acquisition, stating, “Netrix is excited to welcome the ITS team and its customers. Together, we’re uniting two leading teams in cloud and AI to deliver a broader, more powerful suite of IT solutions that help mid-market and small enterprise clients operate with greater efficiency, agility, and resilience.” This integration will provide clients with access to an expanded suite of solutions, including public cloud, AI, data, and cybersecurity services.
Ricoh confirmed that the financial impact of this transaction has already been factored into its consolidated financial forecast, which was announced on May 14, 2025, and therefore, no revisions to the forecast are anticipated.
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Advisory roles for the transaction included Bank Street Group LLC as the exclusive financial advisor and Faegre Drinker Biddle & Reath LLP as legal counsel for Ricoh USA. Skadden, Arps, Slate, Meagher & Flom LLP provided legal counsel to Netrix.
