TLDR: Quick Custom Intelligence (QCI) has received its fifth prestigious Gaming & Hospitality Industry Transformation Award for its innovative generative AI product, Chatalytics™. This award, presented by Gaming & Leisure (G&L), recognizes QCI’s significant impact on the technology landscape of the gaming and hospitality sector by providing AI-driven analytics and conversational interfaces for casino and resort operators.
SAN DIEGO, October 7, 2025 – Quick Custom Intelligence (QCI), a recognized global leader in AI-driven analytics and operational intelligence, has once again been honored with the esteemed Gaming & Leisure (G&L) Transformation Award. This marks the fifth time QCI has received this distinguished accolade, underscoring its consistent commitment to innovation within the gaming and hospitality industry. The award was specifically for their groundbreaking product, Chatalytics™.
Chatalytics is described as a generative AI-powered engine designed to revolutionize how casino and resort operators access and utilize data. It offers an intuitive conversational interface, allowing users to make natural language queries and gain actionable insights, all while upholding stringent data security and sovereignty standards.
The award was formally presented during the G&L Roundtable Awards Ceremony on Monday, October 6, 2025, held at BEL-AIRE in Durango Resort.
Andrew Cardno, CTO of QCI, expressed his gratitude and vision, stating, “Winning our fifth Transformation Award is both humbling and inspiring. Chatalytics represents a significant leap forward in empowering operators with AI-driven decision-making tools. This recognition from the G&L Board and Roundtable Colleagues validates our mission to deliver innovative solutions that make a meaningful difference in our industry. It’s a testament to the incredible dedication and brilliance of the QCI team.”
Dr. Ralph Thomas, CEO of QCI, echoed these sentiments, adding, “We are deeply grateful to G&L for this incredible honor. Chatalytics represents a milestone in our journey to transform how operators harness data and AI to make smarter, faster decisions. I am thrilled for the industry to experience the power of Chatalytics firsthand and see how it will redefine operational intelligence for years to come.”
Jeannie Caruso, CEO of Gaming & Leisure, lauded QCI’s contributions, remarking, “The Transformation Award celebrates companies that fundamentally change how our industry operates. QCI’s Chatalytics platform has set a new standard for operational intelligence by bringing advanced AI capabilities to the casino floor in a secure, user-friendly way. Their fifth win is a clear reflection of their ongoing leadership and vision in reshaping the future of gaming and hospitality technology.”
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This repeated recognition solidifies QCI’s position at the forefront of technological advancement, continually reshaping the operational intelligence landscape for the gaming and hospitality sectors through innovative AI solutions.
