TLDR: Miro, the AI-powered innovation workspace, has become one of the first enterprise SaaS providers globally to achieve ISO 42001 certification, the world’s inaugural AI management system standard. This milestone underscores Miro’s commitment to responsible AI development, ethical governance, and ensuring customer confidence in its AI tools.
SAN FRANCISCO & AMSTERDAM – Miro, the AI-powered innovation workspace trusted by over 90 million users worldwide, announced today that it has successfully achieved ISO 42001 certification. This significant accomplishment positions Miro among the pioneering enterprise Software-as-a-Service (SaaS) providers to secure this globally recognized standard for Artificial Intelligence Management Systems (AIMS).
ISO/IEC 42001 is the world’s first certifiable international standard specifically designed to establish, implement, maintain, and continually improve an AIMS within organizations. Its core purpose is to help companies build trust and align with international best practices while addressing the unique complexities and challenges inherent in AI, including ethical considerations, transparency, and bias mitigation.
Mark Strande, Chief Information Security Officer at Miro, emphasized the importance of this achievement, stating, “Achieving ISO 42001 certification represents a significant step in our AI journey and underscores our unwavering commitment to developing AI technologies responsibly. We are enabling responsible innovation at scale for users and empowering customers to adopt Miro’s AI tools with confidence, knowing they are built on a common framework that considers ethics and transparency. It means a lot to be among the first of our peers to hit this milestone and enables Miro to continue to serve enterprise customers who require the highest levels of AI governance.”
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The certification process for ISO/IEC 42001 follows a structured plan-do-check-act (PDCA) approach, mandating comprehensive controls across the entire AI lifecycle. This includes rigorous risk assessment, impact evaluation, robust data governance, meticulous system lifecycle management, and diligent oversight of third-party suppliers. This new certification complements Miro’s existing security and risk management credentials, such as SOC 2 Type II and ISO 27001, thereby creating an even more robust framework for enterprise-grade trust, governance, and security.
