TLDR: Kore.ai and Microsoft have announced a strategic partnership aimed at accelerating enterprise AI transformation. This collaboration integrates Kore.ai’s advanced AI agent platform with Microsoft’s cloud and AI services, including Azure AI Foundry, Microsoft Teams, and Microsoft 365 Copilot, to enable businesses to deploy AI solutions at scale with enhanced security and efficiency.
Kore.ai, a global leader in enterprise conversational and generative AI, has officially announced a strategic partnership agreement with Microsoft, significantly expanding its integration within Microsoft’s extensive cloud and AI ecosystem. This collaboration, unveiled at the reimagine 2025 event in Orlando, Florida, is designed to empower global enterprises to adopt AI with unprecedented speed, scale, and enterprise-grade security.
The partnership brings together Kore.ai’s advanced agent platform and purpose-built business solutions with Microsoft’s hyperscale infrastructure and AI services. As an Azure IP Co-sell Ready partner, Kore.ai will deliver several strategic integrations across key Microsoft platforms, including Azure AI Foundry, Microsoft Teams, Microsoft 365 Copilot, and Microsoft Copilot Studio. This “Better Together” strategy aims to meet enterprises where they work, communicate, and operate, enabling seamless deployment of Kore.ai’s platform and pre-built solutions within existing Microsoft environments.
Puneet Chandok, President, Microsoft India and South Asia, emphasized the significance of this alliance, stating, “Our strategic partnership with Kore.ai marks a significant milestone in our mission to accelerate enterprise AI transformation. By integrating Kore.ai’s advanced conversational and GenAI capabilities with Microsoft’s robust cloud and AI services, we are enabling enterprises to adopt AI at scale and with enterprise-grade security. This collaboration will empower businesses to streamline their operations, enhance productivity, and drive innovation across key sectors.”
Raj Koneru, Founder and CEO of Kore.ai, echoed this sentiment, highlighting the partnership’s role in making enterprise AI more accessible and impactful. “Our strategic partnership with Microsoft marks a significant milestone in Kore.ai’s mission to make enterprise AI accessible, scalable, and impactful, helping enterprises reimagine their business operations with AI,” Koneru said. “By integrating deeply with Microsoft technologies, we’re empowering customers to unify AI-driven collaboration, automation, and service delivery into one intelligent enterprise layer, delivered securely and at scale—ultimately accelerating their journey from AI experimentation to enterprise-wide transformation.”
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The collaboration will allow businesses to leverage Kore.ai’s no-code and pro-code capabilities within Microsoft tools, enhancing employee productivity and collaboration. For instance, Microsoft 365’s Chat Copilot will utilize Kore.ai AI tools for Work, offering advanced search options and specialized agents for various employee functions such as HR, IT, and recruitment. Kore.ai agents will also communicate directly with Copilot Studio agents, creating a unified and advanced AI ecosystem accessible from Teams or Copilot Chat. Furthermore, Kore.ai’s AI solutions for Microsoft Dynamics 365 and Microsoft Power Automate will support digital and voice automation for contact centers and advance task automation to intelligent process automation, all secured by Azure’s compliance, privacy, and governance features. Several Kore.ai solutions are already available on the Azure Marketplace, streamlining procurement and deployment for customers.
