TLDR: Hyland has launched Agent Builder, a new platform within its Content Innovation Cloud, designed to enable organizations to build and deploy enterprise-grade AI agents. This tool aims to automate complex workflows, enhance decision-making, and free up human teams for higher-value tasks through intelligent, multiagent collaboration.
CLEVELAND, July 30, 2025 – Hyland, a leader in content innovation, today announced the release of Agent Builder, a significant addition to its Content Innovation Cloud. This groundbreaking platform is engineered to empower organizations in developing and deploying enterprise-grade AI agents that can autonomously manage intricate workflows, thereby boosting operational efficiency and refining decision-making processes.
Agent Builder addresses a critical need for enterprises by automating the laborious tasks of reading, comprehending, and acting upon vast quantities of information. This automation allows human teams to redirect their focus to more strategic and high-value activities. Michael Campbell, Chief Product Officer at Hyland, stated, “Agent Builder makes context-aware enterprise agents practical and manageable, so that organizations can realize the true benefits of AI augmentation while amplifying their human teams.” He further added, “With this new addition to the Content Innovation Cloud, we’re helping organizations move from experimental AI to real-world solutions, enhancing decision-making and freeing up their teams to focus on higher-value work.”
Built upon the robust Content Innovation Cloud, Agent Builder facilitates the creation of intelligent, domain-aware agents that are designed to deliver tangible business outcomes. Key features of the platform include a low-code environment for simplified agent creation, interactive testing capabilities to validate agent behavior before deployment, and an open-source, integration-friendly technology stack. It also incorporates tools based on the Model Context Protocol (MCP) for advanced agent design and offers flexible AI model selection, allowing for easy switching between various large language models (LLMs).
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Agent Builder was previously mentioned in January 2025 as part of Hyland’s new Content Intelligence product line, which aims to transform enterprise content for the AI era. This product line focuses on turning unstructured data into AI-ready formats to enhance workflows and support advanced AI applications. The introduction of Agent Builder underscores Hyland’s commitment to innovation and responsible AI, providing solutions that enable organizations to unlock the true value of their content through transformative AI applications.
