TLDR: A recent survey by DC Velocity reveals that an overwhelming 96% of shippers are now utilizing generative artificial intelligence (Gen AI) within their transportation management operations. This widespread adoption highlights a significant shift towards AI-driven solutions in the logistics sector, aiming to enhance efficiency and streamline processes.
According to the ‘9th Annual Global Transportation Management Benchmark Survey’ conducted by DC Velocity, a staggering 96% of shippers have integrated generative artificial intelligence (Gen AI) into their transportation management strategies. This finding, published on September 18, 2025, underscores a rapid and extensive embrace of AI technologies across the supply chain industry.
The survey’s results indicate a clear trend towards leveraging advanced AI capabilities to optimize various aspects of transportation logistics. While specific details regarding the types of Gen AI applications or the benefits observed were not immediately available in the article, the high percentage suggests that companies are actively exploring and implementing AI for tasks such as route optimization, demand forecasting, freight quoting, and potentially autonomous decision-making within their shipping processes.
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This widespread adoption reflects a growing recognition among shippers of Gen AI’s potential to drive efficiency, reduce operational costs, and improve overall service delivery in an increasingly complex global supply chain environment. The benchmark survey by DC Velocity serves as a critical indicator of the industry’s commitment to technological innovation and the transformative impact of artificial intelligence on modern transportation management.


