TLDR: FIELDBOSS, a leading field service management software for HVAC and elevator contractors, has been lauded for its industry-specific focus and AI-powered efficiency, recently earning the 2025 Business Impact of the Year Award from Resco. The company’s platform, built on Microsoft Dynamics 365 and leveraging Resco mobile technology, empowers field teams with innovative tools, leading to significant operational improvements and high customer satisfaction.
FIELDBOSS, the premier field service management software tailored for HVAC and elevator contractors, has garnered significant industry recognition, including a top ranking for its specialized focus and AI-powered efficiency. This commitment to innovation was recently underscored by the company receiving the prestigious 2025 Business Impact of the Year Award from Resco, marking its fourth such accolade from the global leader in enterprise mobility solutions.
The award, presented at Resco Next 2025 in Valencia, Spain, celebrates FIELDBOSS for delivering the most impactful vertical solution and generating the highest revenue through its core use of Resco technology. Jonathan Taub, President of FIELDBOSS, emphasized the critical role of their mobile application in daily operations, stating, ‘Our mobile app isn’t just a feature – it’s a mission-critical tool for contractors in the field. Winning Business Impact of the Year is especially meaningful because it acknowledges the tangible outcomes our customers experience every day—fewer truck rolls, faster inspections, better service.’
Built seamlessly within Microsoft Dynamics 365, FIELDBOSS provides a comprehensive solution that streamlines operations, enhances efficiency, and improves customer service for HVAC and elevator contracting companies. The platform’s robust capabilities are further amplified by the Resco mobile platform, which powers every FIELDBOSS implementation. In 2024 alone, FIELDBOSS customers completed over 3.5 million field reports via the Resco-powered app, achieving an all-time high in usage and maintaining an average customer satisfaction score of 4.7 out of 5 for the mobile experience.
Corey Barss, Director of Consulting at FIELDBOSS, highlighted the company’s forward-thinking approach: ‘Our commitment to field teams goes beyond just building software – we’re constantly asking how we can make work easier, faster, and more accessible, no matter where the job takes them.’ Barss also confirmed FIELDBOSS’s strategic alignment with Microsoft’s Dynamics 365 roadmap, including the integration of upcoming AI capabilities, ensuring customers always have access to the latest and smartest tools.
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FIELDBOSS’s consistent innovation, particularly in its mobile app’s Version 6 release, has delivered major updates to inspection modules, data capture, and offline capabilities, enabling technicians to work more efficiently even in challenging environments. This dedication to solving real field service problems and empowering contractors to run smarter, more profitable businesses has solidified FIELDBOSS’s position as an industry leader and a trusted partner within the Resco ecosystem.
