TLDR: EY Global Delivery Services (GDS) Philippines is set to expand its workforce to 10,000 professionals across Manila and Cebu within the next five years, marking its 10th anniversary. This ambitious growth is driven by a strong focus on artificial intelligence (AI) adoption, with nearly all professionals undergoing AI training and over a thousand specialists actively applying AI in various domains. The firm aims to double its global revenue to $100 billion by leveraging technology and becoming an ‘AI-native’ organization.
MANILA, Philippines – EY Global Delivery Services (EY GDS) Philippines is embarking on a significant expansion, aiming to grow its employee base to 10,000 professionals in Manila and Cebu within the next five years. This announcement coincides with the firm’s 10th anniversary of operations in the Philippines, highlighting its evolution into a key technology hub and global talent center within the professional services and IT-BPM sectors.
Denchu Jose Decino, President of Ernst & Young Global Services (Philippines), Inc., and EY GDS Philippines Location Leader, emphasized that this expansion is a ‘launchpad for our future.’ The growth is fueled by global demand for service workers and a strategic vision to ‘double our impact’ across all service lines, including tax, assurance, consulting, and EY-Parthenon services.
At the core of EY GDS Philippines’ future strategy is the pervasive integration of Artificial Intelligence. The company reports that nearly all its professionals have undergone AI training, with over a thousand AI specialists now actively deploying the technology in areas such as Tax, Risk, and Finance. The firm’s proprietary EY.ai Agentic Platform is instrumental in this transformation, introducing domain-tuned copilots and task-specific agents to enhance speed, accuracy, and insights for clients.
Mon Go, EY GDS Philippines Consulting Leader, stated that ‘AI is fundamentally reshaping how we deliver value to clients. It’s not just about automation, but it’s also about augmenting human potential. Our Human + Digital + AI model is already transforming how we work and we’re just getting started.’ EY GDS is committed to responsible AI deployment, prioritizing governance, transparency, and trust to ensure measurable outcomes.
Beyond AI adoption, EY GDS is fostering an innovation-first culture through various programs. Initiatives like the Distinguished Technologist Program, AI Academy, and Innovate Hackathon have significantly boosted AI literacy, with tens of thousands of professionals completing foundational training. Additionally, programs such as Digiversity and Future Skills are equipping early-career professionals with practical expertise in VBA, Power BI, and Generative AI.
Karthik Bhaskaran, EY GDS Philippines Assurance Leader, underscored the importance of talent development, stating, ‘Our people are our greatest strength. We are investing in their growth, equipping them with future-ready skills and enabling them to lead in a world where technology and trust go hand in hand.’ This focus includes preparing the workforce for emerging roles in AI governance, automation design, and data ethics.
EY GDS also extends its commitment to environmental responsibility and social impact. Sustainability initiatives include transitioning to energy-efficient systems, adopting electric vehicles, and launching an urban skyfarm project in collaboration with Farmtop. These efforts align with EY GDS’ dedication to environmental stewardship and community engagement.
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The firm’s global ambition is to double its current $50 billion revenue to $100 billion, with the Philippines playing a crucial role in this growth by delivering world-class talent and leveraging advanced technology.
