TLDR: TELUS has been awarded the OneTrust Innovation Award, recognizing its leadership in data governance, data stewardship, privacy practices, and responsible artificial intelligence (AI) deployment. The award highlights TELUS’s commitment to building trust in the digital world through its innovative Data Enablement Plan and ethical AI initiatives. The recognition was presented at OneTrust’s TrustWeek event in New York City on September 9, 2025.
TORONTO, September 12, 2025 – TELUS, a leading communications technology company, has proudly announced its receipt of the prestigious OneTrust Innovation Award. This accolade acknowledges TELUS as a trailblazer in the field of best-in-class data and artificial intelligence (AI) deployment, underscoring its profound commitment to fostering trust in the evolving digital landscape. The award was presented to TELUS on September 9, 2025, during OneTrust’s annual TrustWeek event held in New York City.
The OneTrust Innovation Award specifically recognizes TELUS’s global-leading efforts in data governance, robust data stewardship, stringent privacy practices, and pioneering responsible AI initiatives. Pam Snively, Chief Data & Trust Officer at TELUS, emphasized the significance of this recognition, stating, “Receiving the OneTrust Innovation Award highlights our unwavering commitment to innovating responsibly with data for meaningful outcomes that put customers first.”
Snively further elaborated on the company’s strategic approach, noting, “Our Data Enablement Plan represents a fundamental reimagining of how organizations assess and manage data initiatives to minimize risk and identify opportunities to benefit our customers by maintaining the highest standards of privacy, security, and ethical AI deployment.” This plan showcases TELUS’s forward-thinking methodology in navigating the complexities of data management and AI integration.
TELUS’s dedication to AI literacy has also garnered international attention. The company was recently featured as the sole Canadian case study in a Business at OECD report titled ‘Boosting Productivity and Business Growth: The Role of Artificial Intelligence (AI) Skills.’ Furthermore, TELUS is an active member of the International Telecommunications Union’s AI Skills Coalition, participating in the United Nations’ AI for Good Summit in July 2025. These engagements underscore TELUS’s influence and leadership in shaping the global discourse around responsible AI development and deployment.
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This award solidifies TELUS’s position at the forefront of responsible innovation, demonstrating how a comprehensive data governance program, coupled with ethical AI practices, can drive measurable impact and build enduring trust in the digital age.


