TLDR: Walmart is significantly expanding its investment in agentic AI with the launch of WIBEY, a new ‘super-agent’ platform designed for its internal software developers. This tool aims to accelerate solution development, streamline workflows, and enhance productivity across the company’s vast operations by providing a unified platform for building and deploying intelligent systems.
Walmart, the world’s largest retailer, has announced a substantial increase in its commitment to agentic artificial intelligence with the introduction of WIBEY, an innovative ‘super-agent’ platform tailored for its internal developers. Launched on August 29, 2025, WIBEY is positioned as both a tool and a comprehensive platform, empowering Walmart’s software teams across various regions to build, deploy, and operate solutions more efficiently and effectively.
The primary objective of WIBEY is to enable the company’s workforce to develop solutions at an accelerated pace, streamline complex workflows, and eliminate the necessity of navigating multiple disparate systems. This strategic move underscores Walmart’s vision for leveraging advanced AI to enhance both internal operations and customer experiences.
Suresh Kumar, Walmart’s Global CTO and CDO, elaborated on the company’s expansive approach to agentic capabilities. He stated that Walmart envisions agents being utilized across a broad spectrum of functions, ‘right from helping customers with shopping to internal use for better productivity and helping in listing the needs of sellers.’ Kumar further emphasized the company’s technological philosophy, noting, ‘We look at technology in terms of ability to help serve our customers better, make life easier for our associates and make sellers and suppliers do business with us in a much more natural way.’
Operating at an immense scale, serving over 250 million customers weekly across more than 10,700 stores and 19 websites, Walmart recognized the critical need for a sophisticated developer tool. Sravana Karnati, Executive Vice President of Global Technology Platforms, highlighted that the creation of WIBEY stemmed from the need for a ‘super-agent for developers within the company to have access to the right expertise.’ Karnati described WIBEY as ‘a single platform, a super-agent that allows you to build intelligent systems safely and distribute them, discover what exists within the system in a fast, context-aware way.’ The platform is designed to act as both a tool and a foundation for constructing other agents using existing agentic technologies.
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This initiative follows Walmart’s earlier strategic moves in AI acceleration, including the appointment of Daniel Danker as the new Executive Vice President of AI Acceleration, Product, and Design in July. Danker, formerly of Instacart, was brought in to spearhead Walmart’s enterprise-wide AI transformation, signaling a concerted effort to integrate AI deeply into all facets of its business.
