TLDR: Tattle, a leading AI-enhanced customer experience platform for the hospitality industry, has successfully closed a $5 million strategic funding round. This capital infusion will accelerate the expansion of its enterprise client base and further develop its revolutionary AI Coach technology, aiming to drive significant operational improvements for multi-unit restaurant brands.
New York, NY – Tattle, the hospitality industry’s premier AI-enhanced, improvement-focused customer experience (CX) platform, announced on August 18, 2025, the successful completion of a $5 million strategic funding round. The oversubscribed round saw strong participation from existing long-term Tattle insiders, alongside investments from Flow Capital and Contour Ventures, underscoring investor confidence in Tattle’s market leadership and growth trajectory.
This substantial capital infusion is strategically positioned to fuel Tattle’s rapidly expanding enterprise client base, leveraging the platform’s demonstrated ability to deliver transformative results for large-scale hospitality groups. A significant portion of the funding will also be dedicated to the continued rollout and enhancement of its groundbreaking AI Coach technology, solidifying Tattle’s position as the definitive data-centric CX platform for multi-unit hospitality brands seeking measurable operational improvements.
Alex Beltrani, CEO and Founder of Tattle, commented on the funding, stating, “This funding round validates our vision of creating the hospitality industry’s first truly intelligent, improvement-focused CX platform that doesn’t just collect data, but drives real operational transformation at scale.” He further elaborated that the AI Coach acts like “a veteran operational analyst for every restaurant, trained specifically on your brand standards and constantly adapting to new feedback.”
The AI Coach feature is a cornerstone of Tattle’s offering, utilizing artificial intelligence to instantly convert guest feedback insights into concrete, location-specific action items. Trained on over 18.2 billion structured data points from Tattle’s platform, the AI Coach accurately diagnoses root causes at the location level and recommends the most impactful corrective actions. This empowers general managers and staff to implement immediate improvements tailored to their unique operations, demographics, and guest preferences. For instance, Cotton Patch Cafe, a 48-location chain, saw a 27% increase in top box scores within 90 days of deploying AI Coach, with 100% engagement from general managers in implementing the AI-driven action plans.
In conjunction with the financing, Tattle also announced the appointment of Kevin Quinn to its Board of Directors. Mr. Quinn brings over 25 years of experience advising and scaling high-growth companies, having served as a seasoned finance executive and retired Partner and Co-Head of Global Technology Banking at Goldman Sachs.
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Tattle currently supports over 220 leading hospitality brands across more than 15,000 locations globally, including prominent names like Chili’s, CAVA, Hooters, Freddy’s, and Mellow Mushroom. The platform integrates seamlessly with existing third-party tools and APIs, connecting brands with guests at every touchpoint of the customer journey and translating feedback into actionable insights for operations, marketing, and training teams.
